Hisham M.

Social Media Specialist | Social Media Listening Analyst

I help brands and agencies track online conversations, monitor competitors, and utilise tools like Talkwalker, Brandwatch, and Meltwater to extract actionable consumer insights and turn online conversations into actionable business strategies. I specialise in: 🔎 Social Listening & Media Monitoring (Brandwatch, Talkwalker, Meltwater, Mention, Sprinklr) 📊 Competitor & Audience Analysis — benchmark competitors, spot emerging trends, and identify gaps 📝 Sentiment & Reputation Tracking — measure brand health, detect crises early, and manage online reputation 📈 Insightful Reporting — data-driven dashboards, campaign analysis, and clear recommendations ---------------------------------------------------------- → Key Experience? - A Social Listening, Social Media Analytics, and Media Monitoring expert with 6+ years of experience. - Tools used: Talkwalker, Brandwatch, Meltwater, Netbase, Sprinklr, Emplifi. - Worked for Toyota, Porsche, AWS, HSBC, Mashreq Bank, BCG, Cartier, Saudi Tourism Authority, and the UAE Government. - Markets: USA, Europe, GCC. - Languages: English, Arabic, French → Why work with me? - Fast Onboarding. - Fast turnaround time. - Easy communication - Always responsive. / NO delayed replies or unavailability during critical moments. → Previous Work Testimonial - "Hisham quickly adapted to a new social listening tool." -" He was always open to answer any questions and in general we had a good communication" - "He delivered the analysis and provided relevant insights that were expected of him but also took the initiative to provide some that were outside the brief but aligned with larger business goals." → Drop me a message, and I will get back to you promptly. - Always happy to discuss solutions for my clients' problems.