Shakuntla N.
CSR/Virtual Assistant/Receptionist
I am an expert insurance CSR and worked for multiple insurance clients over the years. Having served insurance industry for so long I understand all processes inside out. I have worked with many insurance clients and helped them in areas like policy rating, endorsement processing, maintaining/cleaning up insured data in agency management system. I have worked with many underwriters, MGAs, TPAs, brokers and independent agents. I understand your needs and I streamline your process while you can work on focusing your attention to more important work. My expertise is in:- - Insurance Admin Support/CSR - Policy quoting personal & commercial - Policy change processing - Commercial trucking admin - Dispatch assistant - CRM Migration expert - Binder and policy issuance Agency management system I have experience in: - BindHQ - AMS360 - Hawksoft - Applied Epic - InsuredMine - Ezlynx - Nexsure I am open minded and open to learning new things. My ultimate goal is to provide 100% client satisfaction so you don't have to worry about your work. Feel free to contact me with any questions you might have.
Earnings and projects
An estimate from an earlier read
Last 6 months: $5.8k
Billed in all: $47,911$48k
$5.8k in the last 6 months
Across 3 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 10% in Data Cleaning
Ranked by MRR among everyone on Upwork with the skill.
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