Reyna B.

Are tenant calls, maintenance requests, and leasing follow-ups taking over your day? I help property managers and real estate investors run smoother operations so they can focus on growing their portfolio. I’m a Property Management Virtual Assistant with 5 years of experience supporting residential / multifamily / single-family / HOA portfolios of up to 600+ units. I work in AppFolio every day and know how to keep your data clean, your tenants informed, and your vendors on schedule. 🏠 What I can handle for you: 1. Leasing & Tenant Management • Respond to rental inquiries quickly by phone, email, and text • Schedule and confirm showings, including self-showing coordination • Process rental applications, screen tenants, and verify income and references • Prepare leases, renewals, and move-in/move-out documents • Post and update listings on Zillow, Apartments com, and other sites 2. Maintenance Coordination • Receive, log, and prioritize work orders in AppFolio • Dispatch vendors, get quotes, and follow up until the job is closed • Keep tenants and owners updated at every step • Coordinate turnovers, make-readies, and inspections • Maintain an organized vendor list with insurance and W-9 tracking 3. AppFolio & Admin Support • Work orders, tenant ledgers, and unit and property setup • Rent collection follow-ups and delinquency notices • Owner statements and reports • Data entry, cleanup, and document management • Bills, invoices, and basic bookkeeping tasks 🛠️ Other tools I use: Propertyware, Google Workspace, Microsoft 365, Slack, RingCentral, Zillow Rental Manager, ShowMojo, Notion, RentCheck, DropBox, Rently, Canva — keep only the ones you actually know. Why clients work with me: ✔ Fast, professional, and friendly communication with tenants and vendors ✔ Strong attention to detail. Nothing falls through the cracks ✔ Available during US business hours 9 AM–5 PM in your time zone (EST, CST, or PST) ✔ Reliable internet and backup power for uninterrupted work ✔ I follow your processes, or help you create SOPs if you don’t have them yet If you’re ready to hand off the day-to-day tasks and get your time back, send me a message. I’d be glad to talk about how I can support your properties.