Blessing Chisom M.

Rental Operations & Airbnb VA | Tenant Comms, Rent & Maintenance coord

I've supported 20+ Airbnb listings end-to-end and keep tenant communication, rent tracking, maintenance coordination and guest support in one clear system, so your rentals stop running on memory. Managing rentals shouldn't feel like chasing rent, chasing tenants, chasing guests and chasing vendors. The problem usually isn't the property, it's the system behind it. For 3+ years I've run day-to-day operations for US property businesses across California, Pennsylvania, Alabama, and a UK landlord in Builth Wells. Fix the system and the chasing stops. WHAT I RUN FOR YOU: TENANT & GUEST COMMUNICATION Fast, professional replies to tenants, applicants, guests and owners, with nothing left on read. Fewer complaints, smoother renewals, better reviews. RENT TRACKING & BILLING RECORDS Rent rolls, payment confirmations, late-payment flags and monthly income summaries kept current in Google Sheets, Stessa or AppFolio. You always know what's in and what's missing. MAINTENANCE & VENDOR COORDINATION Every request logged from report to completion: quotes, scheduling, vendor follow-up, owner updates. Faster fixes, fewer repeat complaints. AIRBNB & SHORT-TERM RENTAL SUPPORT Guest messages before, during and after stays, booking and check-in coordination, cleaner handoffs, daily property reports. A steady guest experience without you glued to the app. PROPERTY & LISTING ORGANIZATION Listings accurate across Airbnb, Vrbo and Booking; leases, records and SOPs filed so any new hire can take over in a day. WHY OWNERS STAY WITH ME 🍀My Experience: 20+ Airbnb listings end-to-end at JWF Ventures (PA); Multi-property operations at Wealth Partners (CA); Property Management with Jarek Chu RE (AL); Full short-let optimization support for a UK landlord in Builth Wells. 🍀B.Sc. Estate Management: I understand properties, leases and money flow, not just admin. 🍀Available: during US/UK business hours, with fast replies and coverage for urgent issues after hours. 🍀Everything documented: weekly owner summaries, logs, SOPs. The files are yours, not mine. TOOLS & SYSTEMS Google Sheets, Excel, AppFolio, Stessa, Airbnb, Vrbo, Booking, Guesty, Hostaway, Lodgify, Hospitable, Zillow Rental Manager, Zapier, Airtable, ClickUp, Trello, Monday, Asana, Slack, Google Workspace, DocuSign, Dotloop AVAILABLE For one-off cleanup or ongoing support, 20-40 hrs/week, start this week. If your rentals run on memory and message threads, message me 📩 I'll reply with a clear week-one plan. Invite me anytime; I respond fast.