Jenald A.

Experienced Technical & Customer Support

I am an experienced Technical Support Specialist with an excellent record of solving complex cases for my customers. I am fond of anything software and hardware related problem-solving and I can easily adapt to new environments. My experience has allowed me to discover that the best tactics for working effectively with customers are to listen, address the need, and follow up to guarantee satisfaction. I have a sharp eye for detail and a drive to organize, I thrive on making sure every day has a clear plan and every plan is clearly communicated.

🇵🇭Santa Rosa, Philippines$18/hr100% JSSSince Jan 2022

Earnings and projects

MRR

$3,258$3.3k

Last 6 months ÷ 6

#11,259 / 412,022 / 412k

🇵🇭#687 / 56,319 / 56.3k

Revenue, last 30 days

$3,551$3.6k

Last 6 months: $20k

#9,824 / 412,022 / 412k

🇵🇭#548 / 56,319 / 56.3k

Total earnings

$164,193$164k

Billed in all: $188,822$189k

#20,634 / 412,022 / 412k

🇵🇭#1,980 / 56,319 / 56.3k

Per project

$164,193$164k

$20k in the last 6 months

#58 / 412,022 / 412k

🇵🇭#1 / 56,319 / 56.3k

Projects, last 6 months

0% fixed100% hourly

#128,092 / 412,022 / 412k

🇵🇭#14,297 / 56,319 / 56.3k

Projects in all

Across 2 contracts

0% fixed100% hourly

#360,671 / 412,022 / 412k

🇵🇭#43,767 / 56,319 / 56.3k

$189k+$3.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skill rankings: Top 1% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

#12Order Entry618 freelancers · 🇵🇭 #7Top 2%🇵🇭#7 of 447
#221Technical Support11,267 freelancers · 🇵🇭 #79Top 2%🇵🇭#79 of 6,366
#348Virtual Assistance29,113 freelancers · 🇵🇭 #101Top 1%🇵🇭#101 of 9,892
#363Customer Support20,101 freelancers · 🇵🇭 #127Top 2%🇵🇭#127 of 9,123
#581Data Entry53,630 freelancers · 🇵🇭 #172Top 1%🇵🇭#172 of 21,670

Jenald A.

Earnings and projects

Earnings, last 30 days