Muhammad Awais R.
Operations Manager | Operations/HR Coordinator | Elite EA/Admin | SOPs
If your business is growing but your operations haven't kept up, processes are undocumented, your executive needs elite admin support, your team is doing manual work that should be automated, and nothing runs without you, that's exactly the problem I fix. What I do for founders, CEOs, and leadership teams: → Operations Management: I design and implement end-to-end operations management systems: workflow architecture, RACI accountability models, cross-team coordination, and process optimization that give your team structure, clarity, and accountability. → Executive Assistant & Admin Support: Elite EA support for C-suite executives and founders — inbox and calendar management, meeting coordination, stakeholder communication, task tracking, deadline management, executive reporting, and confidential administrative support so leadership can focus on what matters. → SOP Development: I document every core business process: client onboarding, team handoffs, payment processing, procurement, and daily operations, so your business runs consistently without you micromanaging every step. → Workflow Automation: I eliminate the manual work, slowing your team down, using Asana automations, Zapier, n8n, and conditional logic rules, reducing coordination overhead and keeping tasks moving automatically. → Project Management: Sprint planning, backlog grooming, milestone tracking, and cross-functional team coordination. I set up and manage full Agile and Scrum systems inside Asana, ClickUp, or Notion — IBM Certified in Agile Project Management and Scrum. → Dashboards & KPI Reporting: Leadership dashboards, project status tracking, and team performance visibility — so founders and COOs always know what's happening without chasing updates. → Digital Transformation & Tech Stack Management: I manage your entire tech stack, configure platforms, onboard team members, and solve tool issues. From Google Workspace administration to CRM setup — your tools stay working and your team knows how to use them. → Team Management & Training: Remote, cross-functional teams managed with full task coordination, alignment, and deadline accountability. Teams trained on tools, workflows, and SOPs so they work independently and consistently. 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗖𝗮𝗻 𝗨𝘀𝗲 𝘁𝗼 𝗛𝗲𝗹𝗽 𝗬𝗼𝘂: 🔧Project Management: Asana, ClickUp, Notion, Trello, Monday 🔧CRM: Salesforce, HubSpot, Airtable, GHL 🔧AI Automation: n8n, Zapier, Workflow Automation inside PM tools 🔧AI Models: ChatGPT, Claude, Perplexity, Gemini, DeepSeek 🔧Communication: Slack, Google Chat, WhatsApp Business, Zoom, Loom, Jumpshare 🔧Outreach: Apollo, Hunter, Instantly, Brevo 🔧Work & Collaboration: Google Workspace (G-Suite), MS Office 🔧Other Tools: Fathom, Fireflies, Deel, Scribe 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲? Hit "𝗠𝗲𝘀𝘀𝗮𝗴𝗲" to start a quick conversation, or click "𝗜𝗻𝘃𝗶𝘁𝗲 𝘁𝗼 𝗝𝗼𝗯" if you already have a project posted. I'll get back to you as soon as possible.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $320
Billed in all: $11,706$12k
$64 in the last 6 months
Across 6 contracts
Across 29 contracts
Earnings, last 30 days
Skill rankings: Top 25% in Agile Software Development
Ranked by MRR among everyone on Upwork with the skill.
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