Esther O.

When your inbox, team, customers, and projects all need your attention, you need someone who can take ownership, make sound decisions, and keep work moving. I help founders, executives, and growing businesses organise their operations, manage competing priorities, and follow through on the details that are easy to miss. With over ten years of experience in executive assistance, business operations, and project coordination, I bring practical support, clear communication, and a strong sense of responsibility to every engagement. I have supported businesses across marketing, e-commerce, coaching, education, printing, and property services. My work has included managing executive communications, coordinating teams and vendors, organising customer requests, documenting processes, and keeping projects on track. Here is how I can support your business: • Executive and administrative support Inbox and calendar management, meeting preparation, travel coordination, research, document preparation, and timely follow-ups. • Operations and project management Organising tasks, tracking deadlines, coordinating teams and vendors, and keeping you informed about progress and issues that need attention. • Customer and client support Managing enquiries, coordinating onboarding, following up on requests, maintaining accurate records, and ensuring customers receive clear, professional communication. • Systems and workflow improvement Creating standard operating procedures, setting up task boards and dashboards, organising information, and using automation and artificial intelligence tools to reduce repetitive work. • Website and content administration Updating website content, coordinating publishing schedules, preparing materials in Canva, and supporting routine website administration. Tools I work with include Google Workspace, ClickUp, Asana, Monday,, Notion, Airtable, HubSpot, Slack, WordPress, Canva, Zapier, Make, and DecoNetwork. You can expect someone who asks thoughtful questions, handles confidential information carefully, communicates clearly, and follows through. I pay attention to how your business works so I can recognise gaps, flag concerns early, and help you find practical solutions. Send me a message with what you need help managing. Let us bring structure to your operations, keep your projects moving, and give you more time to focus on growing your business. Best, Esther