Favour Oojah E.

Healthcare practices lose time and revenue when insurance verification stalls, claims sit unresolved, and billing falls behind. I close those gaps — so your patients get seen faster and your practice gets paid on time. I'm Favour, a Medical Virtual Assistant specializing in medical billing, insurance verification, and administrative support for telehealth practices, primary care, and specialty clinics. I've supported an HIV/PrEP and primary care telehealth practice with patient scheduling, insurance and demographic verification, EMR documentation, and patient outreach, and I've handled insurance verification, claims follow-up, and billing/invoicing for multiple healthcare and service-based clients, maintaining a 5.0/5.0 client rating across every engagement. WHAT I HANDLE Medical Billing & Insurance Insurance Verification, Eligibility & Benefits Checks Prior Authorization Support Claims Tracking, Follow-Up & Denial Resolution Billing & Invoicing, with 100% timely payment collection Medical Records & EMR Documentation and Organization Healthcare Virtual Assistance Patient Scheduling & Appointment Coordination Appointment Confirmations & No-Show Reduction Patient Communication via Klara, Phone & Email (HIPAA-Compliant) Patient Outreach for Chronic Care & Treatment Follow-Up Referral & Lab Result Coordination Prescription Refill Requests Daily Productivity Tracking & Monthly Chart/Workflow Audits (Notion) WHAT YOU CAN EXPECT ✔ Accurate, timely insurance verification and claims follow-through ✔ Clean, audit-ready documentation and billing records ✔ Professional, HIPAA-compliant communication with patients ✔ Fast response times and dependable follow-through ✔ Someone who learns your systems quickly and works independently Whether you need a Medical Billing Specialist, Insurance Verification Specialist, Healthcare Virtual Assistant, or Medical Administrative Assistant, I can step into your workflow from day one. If you're looking for someone reliable and detail-oriented to keep your billing and patient operations running smoothly, I'd be glad to support your practice.