Jo Kristian M.
Sales and Customer Experience Specialist
Sales & Customer Service Professional | Telemarketing & Outbound Calling Specialist With 5 years of proven experience in sales and customer service, I excel at building strong relationships, driving sales performance, and delivering exceptional customer experiences. My background includes hands-on expertise in telemarketing and outbound calling. I’ve consistently exceeded targets by identifying client needs and providing tailored solutions. Skilled in prospecting, lead generation, and closing sales, I thrive in fast-paced environments and am adept at managing client interactions through multiple channels. Key strengths: Sales Expertise: Proven track record of achieving sales goals through consultative selling techniques and relationship management. Customer-Centric: Passionate about delivering high-quality customer service, resolving inquiries, and ensuring client satisfaction. Telemarketing & Outbound Calling: Strong ability to generate leads, qualify prospects, and drive conversions through cold calling and follow-ups. Communication Skills: Excellent verbal and written communication skills, with an ability to engage clients and stakeholders effectively. Problem Solving & Adaptability: Quick to identify challenges and implement solutions, while adapting to changing market conditions and customer needs. I am always looking for new opportunities to apply my skills and contribute to organizational growth, while continuing to learn and grow professionally. Let's work together!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $12k
Billed in all: $39,733$40k
$12k in the last 6 months
Across 2 contracts
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 4% in Retail
Ranked by MRR among everyone on Upwork with the skill.
- #10Retail Sales Management201 freelancers · 🇵🇭 #2Top 5%🇵🇭#2 of 72
- #12Retail272 freelancers · 🇵🇭 #5Top 4%🇵🇭#5 of 94
- #32Retail & Consumer Goods313 freelancers · 🇵🇭 #4Top 10%🇵🇭#4 of 68
- #82Sales Presentation1,101 freelancers · 🇵🇭 #11Top 7%🇵🇭#11 of 221
- #121Legal Writing1,690 freelancers · 🇵🇭 #16Top 7%🇵🇭#16 of 156
- #284Outbound Sales4,644 freelancers · 🇵🇭 #104Top 6%🇵🇭#104 of 2,087
- #560Sales9,827 freelancers · 🇵🇭 #165Top 6%🇵🇭#165 of 3,672
- #1,923Customer Service37,167 freelancers · 🇵🇭 #810Top 5%🇵🇭#810 of 18,590