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Jo Kristian  M.
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Jo Kristian M.

Sales and Customer Experience Specialist

Sales & Customer Service Professional | Telemarketing & Outbound Calling Specialist With 5 years of proven experience in sales and customer service, I excel at building strong relationships, driving sales performance, and delivering exceptional customer experiences. My background includes hands-on expertise in telemarketing and outbound calling. I’ve consistently exceeded targets by identifying client needs and providing tailored solutions. Skilled in prospecting, lead generation, and closing sales, I thrive in fast-paced environments and am adept at managing client interactions through multiple channels. Key strengths: Sales Expertise: Proven track record of achieving sales goals through consultative selling techniques and relationship management. Customer-Centric: Passionate about delivering high-quality customer service, resolving inquiries, and ensuring client satisfaction. Telemarketing & Outbound Calling: Strong ability to generate leads, qualify prospects, and drive conversions through cold calling and follow-ups. Communication Skills: Excellent verbal and written communication skills, with an ability to engage clients and stakeholders effectively. Problem Solving & Adaptability: Quick to identify challenges and implement solutions, while adapting to changing market conditions and customer needs. I am always looking for new opportunities to apply my skills and contribute to organizational growth, while continuing to learn and grow professionally. Let's work together!

🇵🇭Binalonan, Philippines$10/hr100% JSS5.00 (1)Since Jan 2022

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#21,552 / 412k
🇵🇭Country#2,349 / 56.3k
Revenue, last 30 days
$2.1k

Last 6 months: $12k

World#20,217 / 412k
🇵🇭Country#2,346 / 56.3k
Total earnings
$38k

Billed in all: $40k

World#94,410 / 412k
🇵🇭Country#15,308 / 56.3k
Per project
$13k

$12k in the last 6 months

World#11,841 / 412k
🇵🇭Country#2,636 / 56.3k
Projects, last 6 months
1

Across 2 contracts

0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
3

Across 6 contracts

0% fixed100% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$39.7k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$36k$38k$40kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Retail

Ranked by MRR among everyone on Upwork with the skill.

  1. #10Retail Sales Management201 freelancers · 🇵🇭 #2Top 5%
  2. #12Retail272 freelancers · 🇵🇭 #5Top 4%
  3. #32Retail & Consumer Goods313 freelancers · 🇵🇭 #4Top 10%
  4. #82Sales Presentation1,101 freelancers · 🇵🇭 #11Top 7%
  5. #121Legal Writing1,690 freelancers · 🇵🇭 #16Top 7%
  6. #284Outbound Sales4,644 freelancers · 🇵🇭 #104Top 6%
  7. #560Sales9,827 freelancers · 🇵🇭 #165Top 6%
  8. #1,923Customer Service37,167 freelancers · 🇵🇭 #810Top 5%