CHINENYE E.
Medical Virtual Assistant | Patient Coordinator |Healthcare Operations
If you are searching for a Medical Virtual Assistant with EMR/EHR experience, medical billing and coding skills, insurance verification expertise, HIPAA compliance knowledge, and hands-on healthcare administrative support, this is exactly what I do. I help healthcare providers, clinics, and telehealth practices streamline EMR workflows, medical billing processes, insurance verification, patient scheduling, and prior authorization management, enabling operations to run faster, cleaner, and fully HIPAA-compliant. MY CORE MEDICAL VIRTUAL ASSISTANT SERVICES: Patient Scheduling & Calendar Management: ⭢Appointment scheduling, rescheduling, and cancellations ⭢Multi-provider calendar coordination and optimization ⭢Patient reminders via SMS, email, and phone follow-ups ⭢Reducing patient no-shows through structured scheduling systems ⭢Calendar management for clinics and telehealth providers ⭢Efficient time-slot optimization for healthcare providers Patient Intake, Onboarding & Inbox Triage: ⭢Digital patient intake forms and registration ⭢New patient onboarding and record setup ⭢Basic patient triage and inquiry handling ⭢Pre-visit documentation collection and verification ⭢Patient communication and care coordination support ⭢Smooth onboarding workflows for clinics and telehealth systems EMR/EHR Management (DrChrono, Curve, SimplePractice, etc.): ⭢EMR/EHR data entry, updates, and patient record management ⭢Chart preparation, documentation review, and record organization ⭢EMR cleanup, error correction, and workflow optimization ⭢Secure handling of electronic medical records (HIPAA compliant) ⭢Support for DrChrono, SimplePractice, and other EMR systems ⭢Ensuring accurate and structured patient medical records Medical Billing & Coding (ICD-10, CPT): ⭢Medical billing and coding (ICD-10, CPT coding accuracy) ⭢Claims preparation, submission, and follow-up ⭢Insurance claims tracking and denial management ⭢Revenue cycle support and AR follow-up assistance ⭢Billing error correction for improved reimbursement rates ⭢Documentation review for clean claims submission Insurance Verification & Prior Authorizations: ⭢Insurance eligibility and benefits verification ⭢Pre-appointment insurance checks and coverage validation ⭢Prior authorization submission, tracking, and follow-ups ⭢Coordination with insurance providers and payers ⭢Reducing claim denials through proactive verification ⭢Faster approval processing for patient treatment plans Telehealth Support & Patient Communication: ⭢Telehealth appointment coordination and setup ⭢Patient communication via phone, email, and chat ⭢RingCentral call handling and virtual support ⭢Follow-ups after virtual consultations ⭢Patient engagement and care continuity support ⭢Virtual clinic coordination for remote healthcare teams Medical Transcription & Administrative Support: ⭢Medical transcription and clinical note documentation ⭢Physician dictation formatting and record updates ⭢High-volume healthcare data entry with accuracy ⭢Administrative workflow support for clinics ⭢General healthcare office support and coordination ⭢Documentation organization and record keeping TOOLS I WORK WITH: DrChrono (EMR/EHR, billing, scheduling) SimplePractice (telehealth & patient management) Curve Hero ( dental scheduling & patient management) RingCentral (patient communication & calls) Google Workspace & Microsoft Office Suite Healthcare scheduling systems and CRM tools EMR/EHR platforms used in medical practices RESULTS YOU CAN EXPECT: ✓Up to 25–40% improvement in billing accuracy and claim success rates ✓Faster insurance verification and prior authorization approvals ✓Reduced patient no-shows through structured scheduling systems ✓Improved EMR data accuracy and record organization ✓Fully HIPAA-compliant healthcare administrative operations ✓Streamlined medical billing, coding, and documentation workflows IF YOU ARE LOOKING FOR A: Medical Virtual Assistant for healthcare practices ✔ EMR/EHR experience (DrChrono, SimplePractice) ✔ Medical billing and coding support (ICD-10, CPT) ✔ Insurance verification and eligibility checks ✔ Prior authorizations and claims follow-up ✔ Patient scheduling and calendar management ✔ HIPAA-compliant healthcare administration ✔ Telehealth support and patient communication ✔ We should talk. I plug into your system and execute immediately. 👉 Click the “Invite to Job” button or 👉 Send me a quick message Let’s streamline your healthcare operations, improve billing efficiency, and enhance patient experience.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4k
Billed in all: $4,497$4.5k
$1k in the last 6 months
Across 13 contracts
Earnings, last 30 days
Skill rankings: Top 19% in Medical Transcription
Ranked by MRR among everyone on Upwork with the skill.
- #7drchrono18 freelancers · 🇳🇬 #2Top 39%🇳🇬#2 of 2
- #98Preauthorization234 freelancers · 🇳🇬 #9Top 42%🇳🇬#9 of 19
- #149Electronic Health Record440 freelancers · 🇳🇬 #8Top 34%🇳🇬#8 of 31
- #157Patient Care512 freelancers · 🇳🇬 #13Top 31%🇳🇬#13 of 44
- #219Medical Terminology920 freelancers · 🇳🇬 #4Top 24%🇳🇬#4 of 38
- #229Medical Transcription1,213 freelancers · 🇳🇬 #12Top 19%🇳🇬#12 of 48
- #230Electronic Medical Record837 freelancers · 🇳🇬 #13Top 27%🇳🇬#13 of 41
- #252Healthcare Management848 freelancers · 🇳🇬 #16Top 30%🇳🇬#16 of 51