Becky A.

Top Rated, ID-verified, 2,190+ hours delivered with zero negative feedback. Running a growing business or managing multiple properties means juggling endless details — from client communication and scheduling to leasing processes, admin tasks, and team coordination. Without the right support, things slip through the cracks, costing you time, revenue, and peace of mind. I help consultants, coaches, and real estate/property teams turn "it's all in my head" into documented SOPs, working CRM and project systems, and operations that don't collapse when you're not looking. That’s where I come in. I’m an Executive Administrative Assistant and Property Management Support with a proven track record of streamlining operations, customer support, improving workflows, and supporting CEOs, business coaches, and property firms to stay focused on what matters most — growth. Also, as an executive VA Helping Beauty & Wellness Brands Stay Organized & Grow Backed by results Supported a business coach in launching and managing new 1:1 cohort programs, handling client communication, project tasks, and inbox management to ensure a smooth rollout. Coordinated leasing and renovation for a 33+ unit luxury apartment, creating digital workflows and SOPs using Asana, Google Forms, and Monday CRM to streamline applications and renovations. Helping landlords, investors, and managers with leasing support, Airbnb/short-term rentals, providing streamlined, end-to-end administrative and operational support for both residential and commercial properties, CRM management (Buildium, AppFolio, Lodgify), tenant/owner communication, and property admin support. Delivered fast, reliable customer support for a property management company — resolving inquiries, managing tenant requests, and keeping owners updated. Strong background in real estate admin support and property management. Provided responsive support for a startup, resolving customer issues and building trust with clients. Increased customer success by 10% while acting as Director of Operations for a wellness business, managing both teams and client communications. Built SOPs and workflows, and managed daily admin/operational tasks, coordinated with teams, and kept projects on track. ⚡ What I bring to the table Executive-level calendar, email, inbox, and project management Client and stakeholder communication Leasing and property management admin support Renovation Project Support: overseeing timelines, budgets, Customer support and issue resolution Customer support Operations assistant Workflow optimisation and SOP creation - designing processes with tools like Asana, MondayCRM, and Google Forms to save time and reduce errors. Process Improvement – creating workflows and SOPs to ensure smooth operations and a consistent customer experience. Client Retention – improving communication systems that drive satisfaction and repeat business. Tenant, Owner & Guest Communication: professional, prompt, and friendly handling of inquiries Property Maintenance Coordination & Vendor Management: liaising with contractors, vendors, Real Estate CRM Management, skilled in tools like Buildium, AppFolio, and Lodgify to track leads, and manage properties efficiently. Asana, MondayCRM Google Workspace CRM management. ChatGPT and AI tools experts 🤝 Who I work best with Real estate investors, property managers, beauty & wellness businesses, business coaches, and small-business, new-business, small-team or CEOs who need reliable, proactive, and organized support.