Samsudeen R.

Proactive and detail-oriented IT Support Engineer with over 5 years of experience providing technical support to enterprise clients in diverse capacities. Proficient in troubleshooting, configuring and provisioning Microsoft 365 services. Excellent customer service skills and a proven ability to work effectively with different personalities which was evident in my recent role as a technical support engineer at Tek Experts and/or Microsoft. A management belief based on integrity, quality, and service, along with a positive attitude, an aptitude for strategic thought and planning, and the ability to adapt quickly to new ideas and situations allows me to achieve consistent and significant successes in multiple industries.