Alejandra M.

Virtual Assistant | Administrative Support | HR & Customer Relations

I’m a proactive, organized, and detail-oriented Virtual Assistant with a strong background in administrative support, human resources, customer service, recruiting, and business operations. I have extensive experience working with U.S. companies and professionals, both in the United States and remotely. My background includes leadership and customer-facing roles in the U.S., as well as several years of experience in HR and administrative management. I can help businesses stay organized, keep operations moving, follow up on important tasks, and provide reliable support across different areas of the business. My areas of expertise include: • Administrative and Executive Virtual Assistance • Calendar, task, and project coordination • Customer service and client communication • Human Resources and recruiting support • CRM management and data organization • Market research and data management • Email and follow-up management • Social media support and content planning • Process organization and documentation • Team coordination and communication Tools I have experience with include: • Google Workspace • Microsoft Office • HubSpot • GoHighLevel • Lofty CRM • Trello • ClickUp • Notion • Airtable • Excel • Slack • Zoom • Microsoft Teams • WhatsApp Business I have strong conversational and professional English skills and communicate confidently in Spanish. Having lived and worked in the United States, I’m familiar with U.S. workplace culture and have experience interacting directly with customers, coworkers, managers, and professionals in English-speaking environments. I’m reliable, proactive, adaptable, and committed to providing consistent support. I take the time to understand how a business works, learn new systems quickly, and look for ways to make processes more organized and efficient. I’m open to both long-term and short-term projects and would be happy to discuss how I can support your business. ⸻ ESPAÑOL Soy una asistente virtual proactiva, organizada y detallista, con experiencia en administración, recursos humanos, reclutamiento, atención al cliente y operaciones empresariales. Tengo experiencia trabajando con empresas y profesionales de Estados Unidos, tanto presencialmente como de forma remota. Mi trayectoria incluye puestos de liderazgo y atención al cliente en Estados Unidos, además de varios años de experiencia en recursos humanos y gestión administrativa. Puedo ayudarte a mantener tu negocio organizado, dar seguimiento a tareas importantes, coordinar procesos y brindar apoyo confiable en diferentes áreas de la empresa. Me caracterizo por ser responsable, proactiva, adaptable y organizada. Aprendo rápidamente nuevas herramientas y sistemas, y me gusta entender cómo funciona un negocio para poder ofrecer un apoyo cada vez más eficiente.