Catherine B.

I turn underperforming email setups into systems that land in the inbox, keep customers coming back, and run themselves. No spam. No missed revenue. No babysitting. What I help with: DELIVERABILITY: SPF, DKIM, DMARC setup, domain warm-up, list hygiene (hard bounces, unsubscribes, and spam complaints removed before anything goes out) EMAIL AUTOMATION & LIFECYCLE FLOWS: welcome, win-back, browse abandonment (viewed product), abandoned cart, re-engagement, birthday, booking confirmations, reminders, and sunset flows SEGMENTATION & CAMPAIGNS: right message to the right person at the right time based on behavior and engagement level EMAIL COPYWRITING: subject lines, preheaders, body copy, and CTAs. AI-assisted, human-reviewed, and on-brand COLD EMAIL OUTREACH: lead sourcing via Apollo and Clay, list validation with ZeroBounce and NeverBounce, outreach setup SMS AUTOMATION: Twilio + Customer io setup, A2P 10DLC registration, and Zapier SMS flows FUNNEL BUILDING: lead capture pages connected to your email tool so new sign-ups enter your welcome flow automatically Tools: Customer io · Brevo · Mailchimp · Klaviyo · Apollo · Clay · Twilio · Zapier · ZeroBounce · NeverBounce · Canva · Systeme io · Figma Note on Customer io: I handle the full marketing side. For technical integration with your website or app, I work with a developer. Message me, let's see if I'm the right fit.