Vince Bryan S.
Customer Support Specialist | Tech & PC Hardware Savvy
Hi! I'm a Customer Support Specialist and Virtual Assistant with 3+ years of experience supporting gaming and e-commerce businesses. As a gamer myself, I understand how important fast, helpful, and friendly support is for players. I specialize in live chat, email, and social media customer support, helping companies maintain a positive relationship with their community and customers. I previously worked with a gaming e-commerce store, where I handled: • Customer inquiries and troubleshooting • Order processing and delivery tracking • Email and live chat support • Resolving account and purchase issues Because of my strong knowledge of software and PC hardware, I can easily understand gamer concerns and provide clear solutions. What I Can Help You With ✔ Live Chat Support ✔ Email Support ✔ Order Processing & Tracking ✔ Customer Issue Resolution ✔ Basic Tech Support for Gamers Tools & Platforms • Zendesk • GrooveHQ • Microsoft Office • Google Workspace • Live Chat Systems • Email Ticketing Systems • Social Media Platforms
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.4k
Billed in all: $58,002$58k
$1.2k in the last 6 months
Earnings, last 30 days
Dotted: longer than usual between two readings. Hatched: over two weeks without one.
Skill rankings: Top 15% in Gaming NFT
Ranked by MRR among everyone on Upwork with the skill.
- #10Gaming Console36 freelancers · 🇵🇭 #4Top 28%🇵🇭#4 of 8
- #11Gaming NFT73 freelancers · 🇵🇭 #3Top 15%🇵🇭#3 of 19
- #39Computer Hardware193 freelancers · 🇵🇭 #28Top 20%🇵🇭#28 of 97
- #48Gaming301 freelancers · 🇵🇭 #14Top 16%🇵🇭#14 of 56
- #78PC Game296 freelancers · 🇵🇭 #4Top 26%🇵🇭#4 of 17
- #446Troubleshooting1,460 freelancers · 🇵🇭 #165Top 31%🇵🇭#165 of 483
- #459Ticketing System1,296 freelancers · 🇵🇭 #195Top 35%🇵🇭#195 of 540
- #669Product Knowledge2,128 freelancers · 🇵🇭 #431Top 31%🇵🇭#431 of 1,267