Kristhyll Fritz M.

I’m a HIPAA-certified Medical Virtual Assistant and Philippine Registered Pharmacist with over three years of experience supporting multiple departments within a medical practice. My background includes both clinical and administrative workflows, allowing me to contribute efficiently across the entire operation. Here’s a snapshot of my experience: - Chart Preparation & Scribing: Experienced in transcription, placing imaging and procedure orders, and assigning ICD-10 codes based on imaging impressions. I consistently manage 80–100 charts per week with accuracy and attention to detail. - Front Desk Operations: Handled 50–80 inbound and outbound calls daily for scheduling, rescheduling, cancellations, and patient intake coordination. - Billing Support: Assisted with claims submission via Availity, payment collection, and posting. - Inventory Management: Managed purchasing of office supplies and sourced cost-effective alternatives. - Workflow Optimization: Created digital intake forms using Jotform for a pain management practice. - Automation & Tools: Built workflow automations using Microsoft Excel and Power Automate to improve efficiency. - AI Integration: Utilize AI tools to streamline documentation and administrative processes while maintaining accuracy. - Design & Branding: Designed logos and business cards to support clinic branding. - Executive/Admin Support: Coordinated travel (flights and trains) and handled restaurant reservations for a UK-based client. - Fax Management: Processed and cleared an average of 250 fax documents daily, ensuring each was accurately reviewed, categorized, and assigned to the correct patient chart.I am proactive, detail-oriented, and highly adaptable especially in fast-paced, tech-driven environments. I take pride in anticipating needs, maintaining organization, and ensuring tasks are completed efficiently and accurately.