Michael Jr L M.
IT Support Specialist | Onboarding Specialist | Technical Support
I am a seasoned employee who started working in the BPO industry since 2005. I started as a Technical Support Agent working my way through to the Service Desk industry which is a more technical role for corporations and MSP. I have been on different shifts graveyard and mid-shift for the most part. I have worked with different people across the globe mainly speaking the English language. If you are looking for a passionate employee who values your client's business and puts them as a priority, then consider hiring me. I am open for any technical or customer service roles which is close to my previous experiences. If the role currently offered is outside my niche, I will strive to learn the skills needed.
Earnings and projects
An estimate from an earlier read
Last 6 months: $17k
Billed in all: $103,017$103k
$5.6k in the last 6 months
Across 8 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: #1 in 1 skill of 15
Rarest: top 2% in Customer Service, of 37,167. Ranked by MRR among everyone on Upwork with the skill.
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