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Michael Jr L M.
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Michael Jr L M.

IT Support Specialist | Onboarding Specialist | Technical Support

I am a seasoned employee who started working in the BPO industry since 2005. I started as a Technical Support Agent working my way through to the Service Desk industry which is a more technical role for corporations and MSP. I have been on different shifts graveyard and mid-shift for the most part. I have worked with different people across the globe mainly speaking the English language. If you are looking for a passionate employee who values your client's business and puts them as a priority, then consider hiring me. I am open for any technical or customer service roles which is close to my previous experiences. If the role currently offered is outside my niche, I will strive to learn the skills needed.

🇵🇭La Trinidad, Philippines$20/hr100% JSS5.00 (6)Since Feb 2022
GlobeUpwork

Earnings and projects

MRR (estimate)
≈$2.8k

An estimate from an earlier read

World#14,157 / 412k
🇵🇭Country#1,046 / 56.3k
Revenue, last 30 days
$2.8k

Last 6 months: $17k

World#13,910 / 412k
🇵🇭Country#1,125 / 56.3k
Total earnings
$100k

Billed in all: $103k

World#39,183 / 412k
🇵🇭Country#5,103 / 56.3k
Per project
$25k

$5.6k in the last 6 months

World#4,119 / 412k
🇵🇭Country#697 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
4

Across 8 contracts

13% fixed87% hourly
World#283,741 / 412k
🇵🇭Country#28,379 / 56.3k

Earnings, last 30 days

$103k+$2.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$100k$102k$104kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: #1 in 1 skill of 15

Rarest: top 2% in Customer Service, of 37,167. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Remote Management Software36 freelancers · 🇵🇭 #1Top 3%
  2. #8Desktop & Laptop Support86 freelancers · 🇵🇭 #3Top 9%
  3. #13Managed Services137 freelancers · 🇵🇭 #3Top 9%
  4. #18IT Service Management306 freelancers · 🇵🇭 #2Top 6%
  5. #26Information Technology659 freelancers · 🇵🇭 #3Top 4%
  6. #26End User Technical Support418 freelancers · 🇵🇭 #7Top 6%
  7. #44IT Support978 freelancers · 🇵🇭 #6Top 4%
  8. #47Helpdesk1,033 freelancers · 🇵🇭 #24Top 5%