Jillian T.

I help Shopify and ecommerce businesses figure out what's holding their stores back, fix operational problems, and build systems that make their businesses easier to manage and grow. A successful ecommerce business needs more than a good-looking website. Products need to be organized, customers need to find what they're looking for, systems need to work together, and business owners need reliable information to make decisions. That's where I come in. I work with businesses that have outgrown their current processes, need help improving their Shopify stores, or simply have too many moving pieces and aren't sure what to fix first. HOW I CAN HELP Shopify Store Optimization & Troubleshooting I identify and resolve problems affecting store functionality, navigation, product organization, and the customer experience. This includes theme improvements, store setup, technical troubleshooting, and practical fixes that make stores easier to shop and manage. Conversion Rate Optimization (CRO) I review the customer journey to identify friction that may be costing you sales. From product pages and navigation to search, trust signals, and checkout readiness, I prioritize improvements based on customer behavior and business goals. Ecommerce Operations & Systems I help businesses organize the work happening behind the scenes. This includes inventory processes, vendor coordination, reporting, standard operating procedures (SOPs), workflow improvements, and making sure responsibilities and processes are clearly defined. Product Data, Collections & Merchandising I organize catalogs, improve product information, clean up variants, structure collections, and improve search and filtering. The goal is accurate, consistent product data that supports customers, internal operations, and search visibility. Ecommerce Strategy & Research I help businesses research products, suppliers, competitors, pricing, and opportunities before they invest time or money. My approach focuses on practical recommendations supported by available data rather than guesswork. AI-Assisted Workflows & Process Improvement I help evaluate where AI and automation can reduce repetitive work, improve consistency, and support ecommerce operations. I focus on practical applications, appropriate human oversight, and reviewing the results rather than automating processes that aren't ready. Technical SEO & Store Readiness I review Shopify technical SEO issues, product and collection structures, internal navigation, search visibility, and other store-level improvements that help create a stronger foundation for organic traffic. REAL SHOPIFY EXPERIENCE My experience includes Shopify theme transitions, international store improvements, product catalog restructuring, inventory and purchasing workflows, technical troubleshooting, and ecommerce optimization. Results from a recent Shopify client project included: • 148% increase in gross sales • 209% increase in orders • $13.3K in gross sales during the measured period These figures reflect the store's reported performance during the project period and are not solely attributable to my work. HOW I WORK I don't believe in making changes just to make changes. I start by understanding the problem, reviewing the current setup, and identifying what needs attention. From there, I prioritize improvements, explain the recommendations, and work through implementation with attention to accuracy and the customer experience. Some businesses need a quick Shopify fix. Others need a complete cleanup, operational improvements, or ongoing ecommerce support. I can help with both focused projects and longer-term engagements. LET'S TALK ABOUT YOUR STORE If your Shopify store feels disorganized, your systems aren't keeping up, or you're unsure what's limiting growth, tell me what's happening. I'll help identify a practical starting point and what it would take to improve it.