Muhammad W.

With 15+ years of IT experience and 3+ years of MSP experience, I help businesses manage, secure, and optimize their IT infrastructure, Microsoft 365 environments, and remote support operations. I specialize in Microsoft 365, MSP support, cybersecurity, Windows/macOS support, server administration, email migration, backup solutions, and network management for SMBs, law firms, retail businesses, restaurants, and multi-location organizations. Core Expertise: Microsoft 365 Administration Exchange Online, Teams, SharePoint & OneDrive Active Directory & Intune Windows Server 2016/2019/2022 Windows 10/11 & macOS Support Server Migration & Remote IT Support DNS, VPN & Network Troubleshooting SQL Server Administration Email Migration & Deliverability Cloud & Hybrid Infrastructure MSP & IT Management Tools: NinjaOne RMM Datto Autotask PSA Freshdesk ticketing system MSP360 Kaseya IT Glue Datto SaaS Protection Cybersecurity & Network Experience: Bitdefender GravityZone EDR Blackpoint MDR / ITDR / SIEM Monitoring ProofpointEmail Security SonicWall Firewall Management Ubiquiti UniFi Network Administration Internal and External Vulnerability Scan Management using ConnectWise Backup & Disaster Recovery Email & Hosting Expertise: Microsoft 365 & Google Workspace Migration cPanel / Plesk / DirectAdmin SPF, DKIM & DMARC Configuration Web Hosting & Email Troubleshooting ✔ 15+ Years IT Experience ✔ 3+ Years MSP Experience ✔ 100% Job Success ✔ Top Rated Plus Freelancer ✔ Fast Response & Reliable Support I am committed to delivering secure, reliable, and professional IT solutions that help businesses operate smoothly and efficiently.