Rajaonary R.

I help e-commerce businesses deliver excellent customer support while keeping their daily operations organized and running smoothly. I specialize in E-commerce Customer Support and Virtual Assistance, with hands-on experience using Shopify, Zendesk, Gorgias and Freshdesk. I can support your business with email & live chat, order management, tracking, refunds, returns, exchanges, delivery issues, ticket management, customer follow-ups and administrative tasks. I don’t just complete tasks, I take ownership, pay attention to the details and follow through until the job is properly done. What you can expect from me: • Professional and empathetic communication • Strong attention to detail • Fast learning and adaptability • Reliable follow-up and problem-solving • Organized and independent work • Long-term commitment I also use ChatGPT and Claude to improve productivity, organize information and streamline repetitive tasks, while always reviewing the final output for accuracy and quality. If you’re looking for a reliable Virtual Assistant and Customer Support Specialist who can take ownership of your customers and daily operations, I’d be happy to support your business.