Justine S.

Most small businesses are sitting on untapped efficiency — they just don't know how to unlock it yet. That's exactly where I come in. I'm an AI Automation Strategist and RevOps Expert with 8+ years of enterprise-level experience across revenue operations, CRM administration, contract management, and process improvement. I've worked inside companies like Moody's Analytics and Riverbed Technology building the operational infrastructure that keeps revenue moving — and now I bring that same systems thinking to small and mid-sized businesses ready to scale smarter. What I do: Design and deploy AI agents for lead follow-up, qualification, and client communication Build automated CRM and workflow systems that eliminate manual bottlenecks Implement end-to-end operational processes using GoHighLevel, Salesforce, and other platforms Create SOPs, onboarding systems, and automation frameworks that free your team to focus on growth Recent work includes: Built an AI agent for real estate professionals automating lead handling, qualification, and appointment setting Automated client workflow systems for multiple SMBs, reducing manual task load and improving operational throughput Led CRM migrations, CPQ implementations, and RevOps builds across enterprise and startup environments I hold an MBA from the University of San Francisco, certifications in Claude AI and I bring a rare combination most consultants can't offer — the operational discipline of someone who has lived inside complex enterprise systems, paired with hands-on AI implementation experience. I work best with: Real estate teams and agencies Coaches, consultants, and service-based businesses Startups and SMBs ready to systematize and scale Founders who are tired of duct-taping their operations together If your business is growing faster than your backend can keep up — let's fix that.