Mushfiqur R.
IT Support Expert on Google Workspace, Microsoft 365, Email Migration,
I am your reliable, dependable and seasoned IT Support Engineer who manage business email systems, cloud accounts, and IT infrastructure, from resolving everyday Outlook and Gmail problems to handling complex Google Workspace and Microsoft 365 migrations, domain transitions, and email deliverability issues. With 6+ years of professional IT experience, I've supported businesses with Microsoft 365 administration, Google Workspace management, GoDaddy defederation, Exchange Online, DNS configuration, mailbox migrations, and remote troubleshooting. GOOGLE WORKSPACE ADMINISTRATION • Google Workspace setup, domain verification, and administration • Gmail configuration, users, groups, aliases, and email routing • Google Drive, Shared Drives, Calendar, and organizational units • Google Workspace security, permissions, and access management • Google Workspace domain changes and multi-domain configurations • Gmail troubleshooting, forwarding, and Send Mail As configuration • Google Workspace migration and data consolidation MICROSOFT 365 & EXCHANGE ONLINE • Microsoft 365 tenant setup, configuration, and administration • Exchange Online mailbox management and troubleshooting • Outlook desktop, Outlook Classic, Outlook Web, and mobile email support • Shared mailboxes, distribution lists, aliases, and email forwarding • Microsoft Entra ID, user accounts, groups, and permissions • Microsoft Teams, OneDrive, and SharePoint administration • Microsoft 365 licensing, MFA, and security configuration • Microsoft Intune and endpoint administration • GoDaddy Microsoft 365 defederation and tenant management EMAIL MIGRATION & CLOUD MIGRATION • Google Workspace to Microsoft 365 migration • Microsoft 365 to Google Workspace migration • GoDaddy to Microsoft 365 or Google Workspace migration • IMAP, cPanel, Hostinger, SiteGround, Zoho, and other email migrations • Microsoft 365 tenant-to-tenant migration • Google Workspace to Google Workspace migration • Exchange Online mailbox migration and PST import • Email, contacts, calendars, and cloud file migration • OneDrive, SharePoint, and Google Drive data migration • Domain migration, DNS cutover, and post-migration support EMAIL DELIVERABILITY & DNS MANAGEMENT • SPF, DKIM, and DMARC configuration and troubleshooting • Email authentication, spoofing prevention, and domain protection • Gmail and Outlook emails going to spam or being rejected • Microsoft 365 and Google Workspace mail flow troubleshooting • MX, TXT, CNAME, and DNS record configuration • Cloudflare, GoDaddy, Namecheap, Hostinger, and other DNS providers • Email forwarding, routing, and domain reputation troubleshooting • Email blacklist investigation and authentication testing • SMTP configuration and transactional email troubleshooting REMOTE IT SUPPORT & SYSTEM ADMINISTRATION • Windows 10/11 troubleshooting and remote desktop support • Microsoft Outlook and Office application troubleshooting • User onboarding, offboarding, and account management • Microsoft 365 and Google Workspace ongoing administration • Remote software installation and configuration • Windows Server and Active Directory support • User access, permissions, MFA, and security policies • Printer, scanner, network, and workstation troubleshooting • IT documentation and technical support for remote teams EMAIL SIGNATURES, AUTOMATION & ADDITIONAL SUPPORT • Professional HTML email signatures for Gmail and Outlook • Exclaimer email signature setup and management • Google Workspace and Microsoft 365 integrations • Email configuration for WordPress and business websites • AI tools and workflow integration support • Cloud application configuration and technical troubleshooting WHY WORK WITH ME? • Hands-on experience: Real-world experience supporting business email systems, migrations, DNS, and cloud administration. • End-to-end support: From initial assessment and configuration to migration, testing, troubleshooting, and documentation. • Business-focused solutions: I consider your existing systems, security requirements, downtime risks, and budget before recommending changes. • Clear communication: I explain technical issues in understandable language and provide updates throughout the project. Whether you need to fix Microsoft 365 email issues, migrate Google Workspace accounts, configure SPF/DKIM/DMARC, resolve Outlook problems, manage DNS records, or hire a reliable remote IT administrator, I can help. Send me a message describing your issue or project. I'll review your requirements and recommend a practical approach, estimated timeline, and next steps. Long-term availability: Available for one-time troubleshooting, planned migrations, and ongoing remote IT administration. If want to know more [itsupportbee dot com]
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $751
Billed in all: $4,918$4.9k
$94 in the last 6 months
Across 9 contracts
Across 59 contracts
Earnings, last 30 days
Dotted: longer than usual between two readings.
Skill rankings: Top 28% in Cloud Migration
Ranked by MRR among everyone on Upwork with the skill.
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- #43Email System96 freelancers · 🇧🇩 #3Top 45%🇧🇩#3 of 4
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- #132Cloud Migration472 freelancers · 🇧🇩 #7Top 28%🇧🇩#7 of 10
- #141Domain Migration394 freelancers · 🇧🇩 #17Top 36%🇧🇩#17 of 40
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- #311Google Workspace Administration835 freelancers · 🇧🇩 #10Top 37%🇧🇩#10 of 27
- #358DNS1,014 freelancers · 🇧🇩 #24Top 35%🇧🇩#24 of 70