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Mohammed Amine R.
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Mohammed Amine R.

IT Engineer | Tech Support for MSPs | Onboarding

I am an IT engineer with over five years of experience in leading multinational companies in Dubai, Qatar, and Morocco, with a wide range of business segments. I have also managed international outsourced projects from the USA, the Netherlands, and Belgium. ✔️ I have a strong background in troubleshooting, system administration, and onboarding and off-boarding, including training sessions. ✔️ I have extensive experience working with Azure platforms, JIRA, Omnitracker, Salesforce, and OpsGenie. ✔️ I am proficient in managing chat, email support, and social media posts and replies in three languages: English, Arabic, and French. ✔️ I am adept at working with multiple CRM and IT software and can adapt to any business field. ✔️ If you require support outside of normal business hours, I can provide it. I am able to work in different time zones and can cover day and night shifts. If interested please DM me to schedule a short call.

🇲🇦Casablanca, Morocco$15/hr100% JSS4.86 (7)Since Feb 2022

Earnings and projects

MRR
$2.2k

Last 6 months ÷ 6

World#20,412 / 412k
🇲🇦Country#51 / 1,706
Revenue, last 30 days
$2.1k

Last 6 months: $13k

World#20,066 / 412k
🇲🇦Country#63 / 1,706
Total earnings
$102k

Billed in all: $112k

World#38,285 / 412k
🇲🇦Country#76 / 1,706
Per project
$8.5k

$4.3k in the last 6 months

World#19,471 / 412k
🇲🇦Country#61 / 1,706
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇲🇦Country#268 / 1,706
Projects in all
12

Across 17 contracts

6% fixed94% hourly
World#183,649 / 412k
🇲🇦Country#690 / 1,706

Earnings, last 30 days

$112k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$110k$112k$114kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Microsoft Office

Ranked by MRR among everyone on Upwork with the skill.

  1. 3Citrix Virtual Apps & Desktops43 freelancers · 🇲🇦 #1Top 7%
  2. #21IT Management355 freelancers · 🇲🇦 #1Top 6%
  3. #34Fraud Detection629 freelancers · 🇲🇦 #1Top 5%
  4. #86Intercom744 freelancers · 🇲🇦 #1Top 12%
  5. #94Helpdesk1,033 freelancers · 🇲🇦 #2Top 9%
  6. #185Azure DevOps2,096 freelancers · 🇲🇦 #1Top 9%
  7. #192Customer Experience2,788 freelancers · 🇲🇦 #2Top 7%
  8. #237Jira3,199 freelancers · 🇲🇦 #1Top 7%