Manda B.

Running a business often means juggling more than one role at a time. Between managing emails, keeping up with schedules, responding to clients, coordinating projects, and handling everyday administrative tasks, there's always something that needs your attention. And as your business grows, keeping up with everything yourself becomes harder. I'm a Top Rated Virtual Assistant with over 3 years of experience supporting founders, CEOs, entrepreneurs, and growing businesses with general virtual assistance, executive support, administrative support, project coordination, and daily business operations. My role is to take work off your plate, keep things organized, and make sure important tasks and follow-ups don't get overlooked or forgotten. I don't just wait for instructions. I take time to understand how your business works, manage responsibilities independently, communicate clearly, and follow through on the details so you can focus on running and growing your business. WHAT WORKING TOGETHER LOOKS LIKE Instead of spending your day chasing emails, updating trackers, and reminding people about deadlines, you can count on: • An organized inbox, calendar, and schedule • Administrative tasks handled accurately and on time • Projects, follow-ups, and client requests properly tracked • Clear communication with your team, clients, and vendors • Files, processes, and information that are easy to find Whether you need help with a few recurring tasks or ongoing support across your business, I adapt to your priorities and existing systems. HOW I CAN SUPPORT YOUR BUSINESS GENERAL VIRTUAL ASSISTANCE & ADMINISTRATIVE SUPPORT - Email and inbox management - Calendar management, scheduling, and appointments - Data entry, online research, and information organization - Document preparation, spreadsheets, and reports - Google Drive, Dropbox, and file organization - Travel planning, bookings, and itineraries - Customer service and client communication - General administrative tasks and ongoing virtual assistance EXECUTIVE & BUSINESS OPERATIONS SUPPORT - Executive and founder support - Meeting coordination, agendas, and follow-ups - Team and staff coordination - SOP creation and process documentation - Workflow organization and improvement - Invoice tracking and basic bookkeeping support - Daily operations and administrative follow-through PROJECT MANAGEMENT & CRM SUPPORT - Project coordination and task tracking - Project management using ClickUp, Asana, Trello, Monday, and Notion - CRM updates and contact management using HubSpot and Zoho - Client onboarding and lead follow-ups - Task trackers, dashboards, and progress reporting DIGITAL & CONTENT SUPPORT - Podcast and YouTube administrative assistance - WordPress content updates and website administration - Basic Canva designs and social media scheduling - Email marketing support using Klaviyo and MailerLite - AI-assisted research and workflow support HOW I'VE SUPPORTED CLIENTS I've worked with businesses across consulting, podcasting, events, construction, health and wellness, e-commerce, and other service-based industries. Some of the responsibilities clients have trusted me with include: - Coordinating 10+ staff members, including job scheduling, allocations, timesheets, documentation, and follow-ups. - Managing and organizing 1,000+ CRM contacts to maintain accurate records and consistent communication. - Taking ownership of founders' inboxes, calendars, scheduling, and administrative responsibilities. - Creating SOPs and organizing processes to make recurring tasks easier to manage. - Providing 600+ hours of administrative, client communication, and operations support while earning five-star client feedback. WHAT YOU CAN EXPECT FROM ME I believe good virtual assistance goes beyond completing a to-do list. It means paying attention to details, staying organized, communicating clearly, and making sure the work you're trusting someone with actually gets done. When we work together, you can expect someone who: - Takes ownership of tasks and follows through without constant reminders. - Communicates proactively and keeps you informed. - Learns your existing tools, systems, and processes quickly. - Pays attention to accuracy, deadlines, and important details. - Adapts as your business needs and priorities change. TOOLS I WORK WITH Google Workspace, Microsoft 365, Outlook, Notion, ClickUp, Asana, Trello, Monday, HubSpot, Zoho, Airtable, Slack, Calendly, Zoom, Google Drive, Dropbox, QuickBooks, WordPress, Canva, ChatGPT, and Claude. LET'S WORK TOGETHER Whether you're looking for a dependable General Virtual Assistant, Executive Assistant, or someone to support your business operations, I'd be happy to learn more about what you need. Send me a MESSAGE or INVITE me to your job, and let's discuss how I can make your workload easier to manage.