Nilsen R.
Experienced Virtual Assistant | Medical Admin & Customer Support
Need reliable remote support to keep your business running smoothly? 😊 I’m a remote Virtual Assistant and Customer Support Specialist with strong experience in medical and administrative operations. I help businesses reduce response times, streamline workflows, and improve client satisfaction through proactive, detail-oriented support. ✨ I’ve worked extensively with tools like Zendesk, Salesforce, Oracle CrowdTwist, Quickbooks, Shopify, Google Workspace, Microsoft Office, Slack, SquareSpace, and other CRM/ticketing systems, adapting quickly to new platforms as needed. 💻 I’m dependable, communicative, and results-driven. Available for both short-term projects and long-term remote support.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $26k
Billed in all: $77,459$77k
$13k in the last 6 months
Across 11 contracts
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 13
Rarest: top 0.41% in Virtual Assistance, of 29,113. Ranked by MRR among everyone on Upwork with the skill.
- In-App Support164 freelancers · 🇩🇴 #1Top 0.61%🇩🇴#1 of 1
- Medical Interpretation275 freelancers · 🇩🇴 #1Top 0.73%🇩🇴#1 of 18
- #4Community Moderation605 freelancers · 🇩🇴 #1Top 0.66%🇩🇴#1 of 22
- #7Medical Writing1,257 freelancers · 🇩🇴 #1Top 0.56%🇩🇴#1 of 6
- #8Medical Terminology920 freelancers · 🇩🇴 #1Top 0.87%🇩🇴#1 of 20
- #9Medical Records807 freelancers · 🇩🇴 #1Top 1%🇩🇴#1 of 18
- #15Customer Acquisition639 freelancers · 🇩🇴 #1Top 2%🇩🇴#1 of 6
- #19Customer Engagement1,530 freelancers · 🇩🇴 #1Top 1%🇩🇴#1 of 10