Francys A.

I bring over 5 years of proven experience in administrative coordination, financial support, and customer service. My expertise lies in streamlining processes, ensuring seamless operations, and providing exceptional support to both internal teams and customers. I specialize in bank reconciliations, invoice management, accounting support, and employee onboarding, as well as ensuring compliance with internal controls. I take pride in delivering high-quality, efficient service that not only meets but exceeds expectations. What I Offer: - Administrative & Financial Coordination: I excel at organizing schedules, managing emails, drafting documents, and handling financial records such as bank reconciliations and accounts receivable control. - Invoice Management: Proficient in managing invoices for both purchases and sales, ensuring that financial records are accurate and up-to-date. - Customer Service Excellence: I am highly skilled in customer service and have experience with online sales, managing client inquiries, and resolving issues quickly to ensure a positive customer experience. - Communication & Negotiation: With fluency in both Spanish and English, I manage internal and external communication seamlessly, and I’m also skilled at negotiating with suppliers to obtain the best deals. - Adaptability in Fast-Paced Environments: I quickly adjust to new tools, tasks, and team dynamics, ensuring that the work is always done efficiently and effectively. Key Skills & Services: Bank Reconciliation & Accounts Receivable Management Invoice Management (Purchases & Sales) Meeting & Agenda Planning. Document Drafting & Administrative Support. Internal Control Process Compliance Monitoring. Customer Support & Online Sales. Supplier Negotiations. Team Onboarding & Employee Training. Bilingual Communication (Spanish/English). Multitasking & Time Management. Tools & Platforms: Microsoft Office Suite (Word, Excel, PowerPoint) Google Workspace (Docs, Sheets, Google Calendar) Dropbox & Cloud Storage Management Odoo (ERP & CRM) Monday. com Zoho Books QuickBooks Qwilr Why Work With Me? Results-Oriented: I focus on what matters—timely deliverables, cost-efficiency, and optimizing workflows. Communication Skills: Clear, concise communication in both Spanish and English ensures I can work effectively with international teams and clients. Adaptable & Efficient: I thrive in fast-paced, dynamic environments, learning quickly to adjust to new tools and responsibilities.