Reinhard F.
IT Service Desk
With five years of hands-on experience providing technical support and customer service, I’ve developed a strong ability to troubleshoot issues efficiently while keeping users informed and supported. I’ve handled a wide range of tasks—from resolving hardware and software issues to managing user accounts and documenting technical processes. I’m comfortable working in high-pressure environments and take pride in solving problems quickly and professionally. My goal is always to keep systems running smoothly and users happy. What sets me apart is my calm approach, clear communication, and a genuine passion for helping people. I enjoy being the go-to person when things go wrong and finding practical solutions that work.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $11k
Billed in all: $58,367$58k
$11k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: #1 in 2 skills of 15
Rarest: top 5% in Critical Thinking Skills, of 573. Ranked by MRR among everyone on Upwork with the skill.
- Application Setup & Installation17 freelancers · 🇵🇭 #1Top 6%🇵🇭#1 of 7
- Detailed Movement13 freelancers · 🇵🇭 #1Top 8%🇵🇭#1 of 5
- #9Remote Connection Support146 freelancers · 🇵🇭 #3Top 6%🇵🇭#3 of 43
- #18Backup & Migration219 freelancers · 🇵🇭 #1Top 8%🇵🇭#1 of 6
- #18Software Maintenance143 freelancers · 🇵🇭 #3Top 13%🇵🇭#3 of 25
- #21Domain Migration394 freelancers · 🇵🇭 #6Top 5%🇵🇭#6 of 42
- #22User Profile Creation213 freelancers · 🇵🇭 #1Top 10%🇵🇭#1 of 8
- #29Critical Thinking Skills573 freelancers · 🇵🇭 #9Top 5%🇵🇭#9 of 195