Judith E.

Are you looking for a dependable Virtual Executive Assistant who can keep your business organised, your customers well supported, and your day-to-day operations running smoothly? I’m a proactive Executive Virtual Assistant with experience supporting busy executives, entrepreneurs, and growing teams across administration, customer support, CRM management, project coordination, and business operations. I don’t just complete tasks, I help create organised systems, maintain clear communication, and ensure nothing falls through the cracks. Whether you need someone to manage your inbox, coordinate meetings, update your CRM, support customers, or keep projects moving, I bring a detail-oriented and solution-focused approach to every task. Here’s how I can support your business: 📌 Executive & Administrative Support • Inbox and email management • Calendar and appointment scheduling • Meeting coordination and follow-ups • Travel and itinerary planning • Document preparation and formatting • Internet research and data organisation • General administrative support 🤝 Customer Support & Client Communication • Email, chat and phone support • Customer enquiry and issue resolution • Ticket management and follow-up • Order and account support • Customer onboarding • Escalation management • Maintaining a positive customer experience 📊 CRM & Client Management • Contact and lead management • CRM data entry and clean-up • Pipeline updates • Lead tracking and follow-ups • Customer records management • Task and workflow organisation • CRM reporting and data accuracy 📁 Project & Operations Coordination • Task management and delegation support • Team coordination • Project tracking • Process documentation • SOP creation and maintenance • Workflow improvement • Follow-ups to keep projects moving 📧 Marketing & Business Support • Email campaigns and newsletters • Content writing and copywriting • Social media management • Lead generation and outreach support • Basic reporting and engagement tracking Tools I work with CRM & Customer Platforms HubSpot • GoHighLevel • Zendesk • Gorgias • Shopify Inbox • Streak CRM Project Management ClickUp • Asana • Trello • Slack • Monday-style workflow environments Business Productivity Google Workspace • Microsoft Office Suite • Calendly • Canva • Mailchimp • Beehiiv • Zapier Why clients enjoy working with me ✔ Highly organised and dependable ✔ Excellent written and verbal communication ✔ Strong attention to detail ✔ Comfortable managing multiple priorities ✔ Proactive with follow-ups and task ownership ✔ Quick to learn new systems and software I understand that founders and business owners need more than someone who simply checks off tasks, they need someone they can trust to manage responsibilities with professionalism and consistency. If you’re looking for a reliable long-term Virtual Assistant who can support your executive, administrative, CRM, and customer operations, I’d love to discuss how I can help your business run more efficiently. Let’s connect!