Lidia L.

As a highly organized Virtual Administrative Professional with extensive experience supporting roofing companies, I empower businesses to achieve their growth objectives. I bring a proven track record in streamlining critical operations, including: Comprehensive Report Generation: Proficient in pulling EagleView and Roofr reports. Compliance & Documentation Management: Expertise in securing permits, contractor licenses, and manufacturer warranties (GAF, Owens Corning, Malarkey), as well as creating Certificates of Completion (COCs), Workmanship Warranties, and Class 4 certificates. Estimates and Invoice Management. QuickBooks Digital and Content Support: Proficient in creating and editing compelling visual content using Canva (e.g., social media graphics, flyers, presentation materials) and managing/editing company websites using Squarespace. Supply Chain & Scheduling: Skilled in creating material orders and coordinating inspections with Public Adjusters (PAs) and county offices. Risk Mitigation: Experienced in managing Certificates of Insurance (COI) and Workers' Compensation (WC). Process Optimization: Adept at developing and implementing Standard Operating Procedures (SOPs) to improve workflow consistency and productivity. I am adept at leveraging a wide range of industry-standard CRM, software, and portals, including JobNimbus, Hubspot, Monday.com, SalesRabbit, CompanyCam, JobProgress, Docusign, PandaDoc, GAF, Zoom, Slack, Proline, and Go High Level, in addition to Google Workspace and Microsoft Office.