Esther C.

Native Spanish professional based in Spain with experience in UGC content creation, market research, mystery shopping, product testing, customer support and virtual assistance. I have worked with international companies across Europe, the Americas, and other global markets, supporting research, customer experience, content creation and online projects. My main areas of expertise include: ✔ **UGC & Video Content** – scripted talking-head videos, natural on-camera content, product demonstrations and promotional videos for brands and digital campaigns ✔ **Market Research** – competitor research, product research, price comparisons, online research and structured data collection ✔ **Mystery Shopping & E-commerce Testing** – online and in-person customer experience evaluations, product testing, test purchases and detailed reporting ✔ **Product Testing & Photography** – receiving and testing products, taking product and lifestyle photos, and creating visual content for brands ✔ **Customer Support** – email, chat, phone support and customer communication ✔ **Virtual Assistance** – administrative tasks, online research and day-to-day support I also have a Journalism background, which has strengthened my communication, research, writing and attention-to-detail skills. I’m reliable, organized and comfortable working independently and following detailed instructions. I’d love to collaborate on interesting projects and contribute wherever my skills can be useful.