Usman G.
10+ Yrs B2B Closer | SaaS, High-Ticket Sales | 1.2M Pipeline Generated
I help SaaS companies, agencies, and high-ticket coaches close more deals, retain more revenue, and scale predictable sales pipelines. Over 10 years in B2B/B2C sales, I've personally generated $1.2M+ in closed-won ARR and led a 150-rep distributed team to 150% of retention quota. 📈 WHAT I DO BEST ▸ High-Ticket Closing ($2K–$50K AOV) — Discovery, demo, objection handling, and contract close using MEDDIC, SPIN, and Sandler. ▸ SaaS Sales (Full-Cycle) — SDR → AE → CSM motion across PLG and sales-led GTM models. Owned $50K+ MRR books of business. ▸ Appointment Setting & SDR Leadership — Cold outbound, LinkedIn prospecting, multi-touch cadences via Apollo, Outreach, Lemlist. ▸ Customer Success & Retention — Reduced churn 20%, lifted NPS 20%, improved CLTV through lifecycle nurture & QBR cadences. ▸ Sales Ops & Product Mgmt — CRM architecture, RevOps dashboards, pipeline forecasting, sprint planning, roadmap prioritization. 🛠 TECH STACK CRM: Salesforce, HubSpot, Pipedrive, Close, GoHighLevel, Zoho, Monday Outreach: Apollo, Outreach , Lemlist, Instantly, Smartlead, ZoomInfo Comms: Zendesk, Intercom, Freshdesk, Gorgias, Aircall, RingCentral. PM Tools: Jira, Asana, ClickUp, Notion, Linear, Trello Analytics: Looker, Tableau, Mixpanel, Google Analytics, Hotjar Dialers: Mojo, Vicidial, Five9, JustCall, CallTools 📊 RESULTS THAT MATTER ✔$1.2M ARR generated via outbound SEO + cold-email campaigns ✔150% of annual retention quota leading a 150-rep team ✔20% NPS lift + 20% CLTV uplift through onboarding redesign ✔12+ client onboarding playbooks shipped (~30% fewer tickets) ✔$50K+ MRR portfolio retained at <2% monthly churn 🎯 IDEAL CLIENTS • SaaS founders ($100K–$5M ARR) needing a fractional closer/AE • Agencies & coaches selling $2K+ packages • E-commerce / DTC brands needing CX & retention systems • Series A/B startups building their first sales motion 📅 Book a 15-min discovery call — I'll audit your sales funnel free of charge and show you 2–3 quick wins before we ever sign a contract. Credentials: MBA (Sales & Strategy) | MEng (Engineering) | Top Rated Plus Verified
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $19k
Billed in all: $68,913$69k
$9.7k in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 1% in Customer Care
Ranked by MRR among everyone on Upwork with the skill.
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