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Arbab T.
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Arbab T.

Amazon & Shopify Expert | Operational & Customer Support Specialist

🙋‍♂️𝐇𝐞𝐥𝐥𝐨, 𝐈'𝐦 𝐀𝐫𝐛𝐚𝐛, 𝐚 𝐓𝐨𝐩-𝐑𝐚𝐭𝐞𝐝 𝐏𝐥𝐮𝐬 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 𝐰𝐢𝐭𝐡 𝟖+ 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞, 20,𝟎𝟎𝟎+ 𝐡𝐨𝐮𝐫𝐬 𝐰𝐨𝐫𝐤𝐞𝐝, 𝐚𝐧𝐝 𝐚 𝟏𝟎𝟎% 𝐉𝐨𝐛 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐒𝐜𝐨𝐫𝐞 𝐨𝐧 𝐔𝐩𝐰𝐨𝐫𝐤. I specialize in two things that directly impact your bottom line running smooth eCommerce operations and delivering excellent customer experiences. Whether you need someone to manage your Amazon account, keep your Shopify store running perfectly, or handle your customer support professionally, I can do it all under one roof. 𝐀𝐦𝐚𝐳𝐨𝐧 — 𝐖𝐡𝐞𝐫𝐞 𝐈 𝐃𝐫𝐢𝐯𝐞 𝐑𝐞𝐚𝐥 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 Your listing is your sales engine and I treat it that way. I handle everything from SEO optimized titles, bullet points, and backend keywords to PPC campaigns, A+ content, FBA shipment planning, inventory management, reimbursements, and full Seller Central and Vendor Central management. Every decision I make is backed by data and platform knowledge, not guesswork. 𝐌𝐮𝐥𝐭𝐢 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 — 𝐒𝐜𝐚𝐥𝐞 𝐁𝐞𝐲𝐨𝐧𝐝 𝐀𝐦𝐚𝐳𝐨𝐧 I help you expand and succeed across every major marketplace and platform: ✔ 𝐖𝐚𝐥𝐦𝐚𝐫𝐭— Bulk and manual listings, WFS setup and shipment creation, sponsored ads, buy box strategy, and performance optimization ✔ 𝐞𝐁𝐚𝐲— Full store setup, SEO rich listings, Terapeak based keyword research, promotions, and order management ✔ 𝐒𝐡𝐨𝐩𝐢𝐟𝐲— Complete store management, product listings, collection setup, theme customization, app integrations, and inventory sync ✔ 𝐄𝐭𝐬𝐲— SEO optimized listings, titles, tags, descriptions, and shop management ✔ 𝐖𝐚𝐲𝐟𝐚𝐢𝐫, 𝐇𝐨𝐦𝐞 𝐃𝐞𝐩𝐨𝐭, 𝐇𝐨𝐮𝐳𝐳, 𝐅𝐚𝐢𝐫𝐞, 𝐚𝐧𝐝 𝐨𝐭𝐡𝐞𝐫 𝐁𝟐𝐁 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 — Bulk listings, catalog structuring, compliance, and inventory management 𝐓𝐢𝐤𝐓𝐨𝐤 𝐒𝐡𝐨𝐩 & 𝐕𝐢𝐫𝐚𝐥 𝐆𝐫𝐨𝐰𝐭𝐡 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 TikTok Shop is one of the fastest growing sales channels right now and I can help you win on it: ✔ Full shop setup and optimization ✔ Scroll stopping product listings built to convert ✔ Influencer and affiliate program management ✔ High ROI ad campaigns and GMV Max strategies ✔ Promotional campaigns that create urgency and drive consistent sales 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 A great store is nothing without a great customer experience. I manage order processing, returns, refunds, and customer communication across email, chat, and phone. I am experienced with Zendesk, Gorgias, Freshdesk, and eDesk and I currently handle 60+ support tickets daily with a 98% resolution success rate. I follow SOPs precisely, respond fast, and make sure every customer leaves the interaction satisfied. 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐔𝐬𝐞 Helium 10, Jungle Scout, Keepa, Canva, Photoshop, Google Sheets, Asana, ClickUp, Trello, Gorgias, Zendesk, Freshdesk, Shopify, and more. 𝐖𝐡𝐚𝐭 𝐘𝐨𝐮 𝐂𝐚𝐧 𝐄𝐱𝐩𝐞𝐜𝐭 𝐖𝐨𝐫𝐤𝐢𝐧𝐠 𝐖𝐢𝐭𝐡 𝐌𝐞 I show up every day, communicate clearly, meet deadlines, and take full ownership of everything I work on. I do not need constant supervision and I treat every client's business like it is my own. I am not looking for short term gigs. I am looking for long term partnerships where I can add real and consistent value. If you are launching, scaling, or fixing something that is not working the way it should, let's talk. 📩 Send me a message and let's figure out the best way to move forward.

🇵🇰Multan, Pakistan$15/hr100% JSS4.94 (18)Since Feb 2022

Earnings and projects

MRR
$4.2k

Last 6 months ÷ 6

World#7,229 / 412k
🇵🇰Country#741 / 52.9k
Revenue, last 30 days
$4.4k

Last 6 months: $25k

World#6,886 / 412k
🇵🇰Country#729 / 52.9k
Total earnings
$163k

Billed in all: $172k

World#20,803 / 412k
🇵🇰Country#1,545 / 52.9k
Per project
$5.8k

$3.2k in the last 6 months

World#29,647 / 412k
🇵🇰Country#1,610 / 52.9k
Projects, last 6 months
8
13% fixed87% hourly
World#24,501 / 412k
🇵🇰Country#5,527 / 52.9k
Projects in all
28

Across 36 contracts

6% fixed94% hourly
World#103,226 / 412k
🇵🇰Country#16,927 / 52.9k

Earnings, last 30 days

$172k+$4.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$167.5k$170.0k$172.5kOct 9Oct 24Nov 8

Skill rankings: Top 0.35% in eBay

Top 1% in 8 of 20 skills, ranked by MRR among everyone on Upwork with the skill.

  1. 3eBay846 freelancers · 🇵🇰 #1Top 0.35%
  2. #8Walmart.com631 freelancers · 🇵🇰 #5Top 1%
  3. #9Manage Ecommerce Site349 freelancers · 🇵🇰 #1Top 3%
  4. #17Ecommerce Support1,624 freelancers · 🇵🇰 #1Top 1%
  5. #21Product Knowledge2,128 freelancers · 🇵🇰 #2Top 0.99%
  6. #27Order Processing2,648 freelancers · 🇵🇰 #3Top 1%
  7. #29Email Management4,968 freelancers · 🇵🇰 #1Top 0.58%
  8. #31Shopify Dropshipping2,301 freelancers · 🇵🇰 #2Top 1%