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Blessing I.
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Blessing I.

Customer Success /Medical Practice Support Specialist- HIPAA Certified

Are you looking for a reliable Medical Virtual Assistant who understands healthcare workflows and values patient-centered service? This is where I come in. I understand that running a healthcare practice involves far more than seeing patients. Behind every appointment is scheduling, documentation, insurance verification, patient communication, and coordination with pharmacies and labs. These tasks are important, but they can quickly become overwhelming. I am a HIPAA-certified Medical Virtual Assistant with practical experience supporting healthcare providers with remote medical office administration, clinical documentation support, Electronic Health Record management, insurance verification, medical billing and coding support, and patient care coordination. The goal is to help healthcare professionals operate efficiently so they can focus on delivering excellent patient care. Here are some of the ways I support healthcare practices: - Patient scheduling and calendar management - Electronic Health Record updates and patient profile management - Clinical documentation support, including SOAP note preparation - Insurance eligibility verification before patient visits - Medical billing and coding support, including CPT and ICD-10 documentation - Telehealth appointment coordination and patient reminders - Pharmacy and laboratory communication - Patient care coordination and follow-up support - Inbox management and secure patient messaging Beyond having technical skills, I bring strong communication, organization, and attention to detail to every role. My background in telehealth and client support allows me to interact with patients professionally and compassionately while keeping healthcare operations organized behind the scenes. I would love the opportunity to discuss how I can support your team and improve workflow efficiency.

🇳🇬Abuja, Nigeria$15/hr100% JSS5.00 (3)Since Feb 2022

Earnings and projects

MRR
$1.8k

Last 6 months ÷ 6

World#25,437 / 412k
🇳🇬Country#399 / 13.8k
Revenue, last 30 days
$1.6k

Last 6 months: $11k

World#27,090 / 412k
🇳🇬Country#453 / 13.8k
Total earnings
$63k

Billed in all: $65k

World#62,509 / 412k
🇳🇬Country#509 / 13.8k
Per project
$10k

$11k in the last 6 months

World#15,003 / 412k
🇳🇬Country#106 / 13.8k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇳🇬Country#6,596 / 13.8k
Projects in all
6

Across 10 contracts

30% fixed70% hourly
World#250,292 / 412k
🇳🇬Country#9,522 / 13.8k

Earnings, last 30 days

$64.7k+$1.6k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$63k$64k$65kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

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  6. #682Sales9,827 freelancers · 🇳🇬 #11Top 7%
  7. #933Email Communication14,123 freelancers · 🇳🇬 #44Top 7%
  8. #1,498Customer Support20,101 freelancers · 🇳🇬 #87Top 7%