Stephen Jay O.

I’m an adaptable and proactive professional with over 10 years of experience in customer service, technical support, admin assistance, and AI data tasks. I’ve worked with both BPO companies and freelance clients, consistently maintaining KPIs, delivering high-quality support, and taking initiative even with minimal supervision. I take pride in providing human, empathetic customer interactions and accurate back-office execution—whether through chat, email, phone, or ticketing systems. I also bring experience in AI image annotation, data entry, and project quality assurance, which broaden my ability to support tech-oriented clients. If you’re looking for someone who can handle customers, organize your workflow, or support your AI/data operations, I’d love to collaborate.