Beverly Anne T.
E-commerce Customer Support VA | Shopify | Order Management | Email CS
Need someone who can handle customer inquiries professionally, keep your inbox organized, and provide a great customer experience? You're in the right place! I have years of experience supporting e-commerce brands and helping customers through email and ticket-based support. I focus on resolving issues efficiently while maintaining a friendly, human, and brand-aligned tone. 💼 What I Can Help With ✔️ Customer Email Support ✔️ Shopify Order Management ✔️ Order Tracking & Shipping Inquiries ✔️ Returns, Refunds & Exchanges ✔️ Customer Experience ✔️ Ticket Management ✔️ Data Entry & Administrative Support ✔️ Product Questions & Customer Communication ✔️ Inbox Management ✔️ Social Media Customer Support 🛠️ Tools & Platforms • Shopify • Google Workspace • Microsoft Office • Slack • ChatGPT • Canva • Notion • Zoom • Facebook & Instagram ⭐ Why Clients Hire Me ✔️ Fast and professional communication ✔️ Customer-first approach ✔️ Detail-oriented and organized ✔️ Reliable and easy to work with ✔️ Able to work independently with minimal supervision My goal is simple: provide excellent customer support, create positive customer experiences, and help your business run smoothly. 📩 Let's discuss how I can support your business!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $867
Billed in all: $4,202$4.2k
$867 in the last 6 months
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 30% in Research & Strategy
Ranked by MRR among everyone on Upwork with the skill.
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