Skip to content
BackNov 7
Beverly Anne T.
Upwork badge

Beverly Anne T.

E-commerce Customer Support VA | Shopify | Order Management | Email CS

Need someone who can handle customer inquiries professionally, keep your inbox organized, and provide a great customer experience? You're in the right place! I have years of experience supporting e-commerce brands and helping customers through email and ticket-based support. I focus on resolving issues efficiently while maintaining a friendly, human, and brand-aligned tone. 💼 What I Can Help With ✔️ Customer Email Support ✔️ Shopify Order Management ✔️ Order Tracking & Shipping Inquiries ✔️ Returns, Refunds & Exchanges ✔️ Customer Experience ✔️ Ticket Management ✔️ Data Entry & Administrative Support ✔️ Product Questions & Customer Communication ✔️ Inbox Management ✔️ Social Media Customer Support 🛠️ Tools & Platforms • Shopify • Google Workspace • Microsoft Office • Slack • ChatGPT • Canva • Notion • Zoom • Facebook & Instagram ⭐ Why Clients Hire Me ✔️ Fast and professional communication ✔️ Customer-first approach ✔️ Detail-oriented and organized ✔️ Reliable and easy to work with ✔️ Able to work independently with minimal supervision My goal is simple: provide excellent customer support, create positive customer experiences, and help your business run smoothly. 📩 Let's discuss how I can support your business!

🇵🇭Pililla, Philippines$7/hr100% JSS4.74 (6)Since Mar 2022

Earnings and projects

MRR
$144

Last 6 months ÷ 6

World#124,571 / 412k
🇵🇭Country#21,051 / 56.3k
Revenue, last 30 days
$255

Last 6 months: $867

World#77,550 / 412k
🇵🇭Country#15,831 / 56.3k
Total earnings
$4k

Billed in all: $4.2k

World#273,960 / 412k
🇵🇭Country#42,148 / 56.3k
Per project
$444

$867 in the last 6 months

World#194,001 / 412k
🇵🇭Country#29,440 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
9

Across 10 contracts

20% fixed80% hourly
World#212,268 / 412k
🇵🇭Country#18,392 / 56.3k

Earnings, last 30 days

$4.2k+$255 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$3.8k$4.0k$4.2k$4.4kOct 8Oct 23Nov 7

Skill rankings: Top 30% in Research & Strategy

Ranked by MRR among everyone on Upwork with the skill.

  1. #32Customer Transaction Email87 freelancers · 🇵🇭 #21Top 37%
  2. #160Refund Processing287 freelancers · 🇵🇭 #88Top 56%
  3. #172End User Technical Support418 freelancers · 🇵🇭 #65Top 41%
  4. #530Research & Strategy1,744 freelancers · 🇵🇭 #101Top 30%
  5. #1,027Task Coordination2,735 freelancers · 🇵🇭 #368Top 38%
  6. #1,188Klaviyo2,875 freelancers · 🇵🇭 #151Top 41%
  7. #2,046ChatGPT5,588 freelancers · 🇵🇭 #470Top 37%
  8. #2,248Executive Support5,288 freelancers · 🇵🇭 #845Top 43%