Dave S.

I am a dedicated and hardworking professional with over 20 years of working experience in customer service and digital marketing. I am continuously improving myself by learning new set of skills and taking on new roles and challenges. I possess excellent problem-solving and decision-making abilities, allowing me to handle challenges efficiently and deliver quality results in fast-paced environments. I also have strong communication skills, enabling me to collaborate effectively with teams and provide excellent support to clients and stakeholders. I have a 7 year background in web maintenance and digital content management. I have expertise on web maintenance tasks like image, video editing/upload, internal/external linking, SEO content and tasks prioritization using project management tools. I also have over a decade of experience in customer service as a previous Quality Supervisor in a BPO setting. I had experience managing a team and multiple line of businesses. I am an initiator of process improvement and can create work presentation and reports.