Saviour A.
eCommerce Expert | Support & Operations Automation Boosting ROAS & CLV
𝙁𝙚𝙚𝙡𝙞𝙣𝙜 𝙤𝙫𝙚𝙧𝙬𝙝𝙚𝙡𝙢𝙚𝙙 𝙗𝙮 𝙙𝙖𝙮-𝙩𝙤-𝙙𝙖𝙮 𝙨𝙩𝙤𝙧𝙚 𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩? I’m an Ecommerce & Operations Specialist with 4+ years of experience helping busy store owners scale revenue, streamline operations, and improve customer satisfaction across Shopify, Amazon FBA, eBay, wordpress and Etsy. With a portfolio of over 100 successfully completed projects on platforms like Shopify, Amazon FBA, eBay, wordpress and Etsy, I have a proven system for driving growth. My approach is data-driven and focused on important Metrics: Profitability, Return on Ad Spend (ROAS), and Customer Lifetime Value (CLV). 🔰Increased store profitability by an estimated 15% through strategic sourcing and supplier negotiation. 🔰Improved ROAS by 20% through optimized Amazon PPC campaigns. 🔰Recovered ~$2,000/month by building automated Klaviyo abandoned-cart flows. 🔰Reduced return rates by 10% after improving listings and product images. 🔰Cut customer reply time and boosted support efficiency using automation (make, n8n). My approach is built on a full-cycle growth framework, not just isolated tasks. 𝐌𝐲 𝐂𝐨𝐫𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐈𝐧𝐜𝐥𝐮𝐝𝐞: 📈 𝑪𝒐𝒏𝒗𝒆𝒓𝒔𝒊𝒐𝒏 𝑹𝒂𝒕𝒆 𝑶𝒑𝒕𝒊𝒎𝒊𝒛𝒂𝒕𝒊𝒐𝒏 (𝑪𝑹𝑶): A/B tests on product pages, upsell/cross-sell setups, product page copy + image optimization to convert more visitors. 🎯 𝑷𝒂𝒊𝒅 𝑨𝒅𝒗𝒆𝒓𝒕𝒊𝒔𝒊𝒏𝒈 (𝑷𝑷𝑪): Full management of Amazon Advertising and Google Ads: keyword research, campaign architecture, bid optimization, and reporting to maximize profitable growth. 📧 𝑬𝒎𝒂𝒊𝒍 𝑴𝒂𝒓𝒌𝒆𝒕𝒊𝒏𝒈 & 𝑨𝒖𝒕𝒐𝒎𝒂𝒕𝒊𝒐𝒏: High-impact Klaviyo flows (abandoned cart, win-back, welcome) and Zapier/make/n8n automations that recover revenue and reduce manual work. 📊 𝑨𝒏𝒂𝒍𝒚𝒕𝒊𝒄𝒔 & 𝑹𝒆𝒑𝒐𝒓𝒕𝒊𝒏𝒈: Using Google Analytics 4 (GA4) and other tools to provide clear, actionable monthly performance reports that guide our strategy. 🤝𝑶𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒔 𝑺𝒖𝒑𝒑𝒐𝒓𝒕: SOPs, supply chain improvements, FBA logistics, returns/reimbursements, and customer support optimization (Zendesk, Gorgias). 📦 𝑭𝒖𝒍𝒍-𝑪𝒚𝒄𝒍𝒆 𝑺𝒕𝒐𝒓𝒆 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕: Product sourcing → listing creation → PPC launch → operations & account health — everything needed to run a profitable store. 𝗧𝗼𝗼𝗹𝘀 & 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗜 𝗠𝗮𝘀𝘁𝗲𝗿: Shopify / Shopify Plus • Amazon Seller Central • eBay • WooCommerce • Helium 10 • Jungle Scout • Keepa • Data Dive • AutoDS • Alibaba • Zik Analytics • Klaviyo • GA4 • Google Ads • SEMrush • Ahrefs • Zapier • make • n8n • Zendesk • Gorgias • ShipStation • Restock Pro • SellerCloud • Sellbrite 👥 𝗪𝗵𝗼 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵: ✅ Amazon Sellers (Private Label, Wholesale, Arbitrage) ✅ Brands in need of Automation and Support ✅ DTC Shopify Brands & Startups ✅ Walmart Sellers Seeking Organic + Ad Growth ✅ Etsy/eBay Sellers Needing SEO & Image Revamp ✅ eCommerce Agencies Needing Reliable White-Label Help I specialize in the full spectrum of e-commerce operations, from strategic product research and supply chain management to technical customer support and SEO-optimized product listings. Whether you need an expert to manage your entire store or a reliable virtual assistant to handle daily tasks, I provide meticulous, high-quality work that you can depend on. 𝙒𝙝𝙮 𝘾𝙝𝙤𝙤𝙨𝙚 𝙈𝙚? ✅ 100% 𝑱𝒐𝒃 𝑺𝒖𝒄𝒄𝒆𝒔𝒔: A consistent record of exceeding client expectations. ✅ 𝑨𝒖𝒕𝒐𝒎𝒂𝒕𝒊𝒐𝒏-𝒇𝒊𝒓𝒔𝒕: I reduce manual work and scale operations with reliable automations. ✅ 𝑹𝑶𝑰-𝒇𝒐𝒄𝒖𝒔𝒆𝒅: I prioritize changes that move profitability, ROAS, and CLV. ✅ 𝑷𝒓𝒐𝒃𝒍𝒆𝒎 𝑺𝒐𝒍𝒗𝒊𝒏𝒈 𝑺𝒌𝒊𝒍𝒍𝒔: Strong ability to identify and resolve issues independently. ✅ 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏: Keeps clients informed and engaged throughout the project lifecycle. ✅ 𝑨𝒗𝒂𝒊𝒍𝒂𝒃𝒊𝒍𝒊𝒕𝒚: As required. 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗦𝘁𝘆𝗹𝗲: I believe in building long-term partnerships with my clients through transparent communication, data-driven strategies, and consistent results. My approach focuses on understanding your unique business goals and implementing customized solutions that drive sustainable growth. Available for both one-time projects and ongoing partnerships. 𝗛𝗜𝗥𝗘 𝗠𝗘 𝗪𝗜𝗧𝗛 𝗖𝗢𝗡𝗙𝗜𝗗𝗘𝗡𝗖𝗘. Ready to free up time and grow profitably? Message me your platform + main pain point and I’ll send a 48-hour mini-plan (audit offer available). ✅ Quick FAQ Q: What platforms do you support? A: Shopify, Amazon Seller Central, eBay, Etsy, and multi-channel tools (Sellbrite, SellerCloud). Q: Do you sign NDAs? A: Yes — I sign NDAs and follow strict data handling practices. Q: What reporting do I get? A: Weekly KPI snapshots (sales, ACoS, ROAS, conversions) and a monthly performance summary for retainers. Q: How soon will I see improvements? A: Quick fixes (indexing, suppressed listings) usually within 48–72 hours; PPC and organic lifts typically 30–60 days depending on budget & competition.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $45
Billed in all: $1,381$1.4k
$45 in the last 6 months
Across 2 contracts
Across 11 contracts
Earnings, last 30 days
Skill rankings: Top 44% in Product Research
Ranked by MRR among everyone on Upwork with the skill.
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