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Earl Joy D.

Earl Joy D.

Virtual Assistant, Customer Support, Scheduler, and Dispatcher

Accomplished in providing unsurpassed support to demanding customers. Offering five years of experience in related roles, as well as a passion for improving service delivery, enhancing knowledge, and exceeding expectations. Customer Service Representatives bring top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. AREAS OF EXPERTISE Complaint resolution Administrative support Receiving support Account management Documentation and reporting Good listening skills Order fulfillment Technical Support Service recommendations

🇵🇭Davao, Philippines$7/hr90% JSS3.82 (6)Since Mar 2022

Earnings and projects

MRR
$1k

Last 6 months ÷ 6

World#47,570 / 412k
🇵🇭Country#8,832 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $6.1k

Total earnings
$46k

Billed in all: $48k

World#82,033 / 412k
🇵🇭Country#13,059 / 56.3k
Per project
$7.6k

$6.1k in the last 6 months

World#22,200 / 412k
🇵🇭Country#5,323 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
6
17% fixed83% hourly
World#250,293 / 412k
🇵🇭Country#23,310 / 56.3k

Earnings, last 30 days

$47.8kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$47.0k$47.5k$48.0k$48.5kOct 9Oct 24Nov 8

Skill rankings: Top 12% in Microsoft Excel

Ranked by MRR among everyone on Upwork with the skill.

  1. #42Dispatch & Tracking Solutions LETS244 freelancers · 🇵🇭 #16Top 17%
  2. #377Order Fulfillment1,928 freelancers · 🇵🇭 #282Top 20%
  3. #735Quality Assurance4,093 freelancers · 🇵🇭 #282Top 18%
  4. #825Management Skills6,116 freelancers · 🇵🇭 #329Top 13%
  5. #990Scheduling6,335 freelancers · 🇵🇭 #474Top 16%
  6. #1,138Phone Communication6,538 freelancers · 🇵🇭 #520Top 17%
  7. #1,857Microsoft Office15,119 freelancers · 🇵🇭 #792Top 12%
  8. #2,175Technical Support11,267 freelancers · 🇵🇭 #1,244Top 19%