Oleksii M.

I build production-ready AI voice agents, chatbots and conversational systems - not demos. 20+ years in software development. 7+ years building conversational AI systems, long before the ChatGPT hype. I help businesses automate conversations, calls and customer workflows with AI systems that are stable, integrated and ready for real users. What I can help with: • AI voice agents for calls, lead qualification, booking and customer support • Conversational AI systems using OpenAI, Dialogflow CX/ES and custom backend logic • AI agents connected to CRMs, internal tools, databases and business workflows • Chatbots for customer support, sales, onboarding and operational automation • Audits and fixes for existing AI/chatbot/voice systems that are unstable or hard to scale Most AI projects don’t fail because of the model. They fail because of weak architecture, poor integrations, missing fallback logic, unclear conversation flows and no proper testing. That is where I usually help most. I can design the conversation logic, build the backend, connect external APIs, handle edge cases, add human handoff, improve reliability and bring the system to production. Core areas: Voice AI · Conversational AI · AI Agents · OpenAI API · Dialogflow CX/ES · Chatbot Development · API Integrations · CRM Automation · Customer Support Automation If you need someone who can do more than “connect GPT to a chatbot” - I can help you build an AI system that actually works in production.