Lorraine L.

Looking for a 𝙋𝙍𝙊 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩? 𝙻𝚎𝚝 𝚐𝚘 𝚘𝚏 𝚝𝚑𝚎 𝚖𝚎𝚗𝚒𝚊𝚕 𝚝𝚊𝚜𝚔𝚜 𝚠𝚑𝚒𝚌𝚑 𝚊𝚛𝚎 𝚑𝚘𝚕𝚍𝚒𝚗𝚐 𝚢𝚘𝚞 𝚋𝚊𝚌𝚔 𝚏𝚛𝚘𝚖 𝚐𝚛𝚘𝚠𝚒𝚗𝚐 𝚢𝚘𝚞𝚛 𝚋𝚞𝚜𝚒𝚗𝚎𝚜𝚜. 🔥 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 Working for businesses and entrepreneurs in the past, I have developed these essential skills: ● Responding to Inquiries ● Handling Complaints ● Providing Technical Support ● Educating Customers ● Handling Escalations ● Maintaining Documentations ● Analyzing Customer Feedback ● Following up 🔥 𝐑𝐞𝐚𝐥 𝐄𝐬𝐭𝐚𝐭𝐞 In my previous role at a real estate company, I played a crucial duty in managing prospect clients and tenants communication, collection of pre-leasing and pre-move-in requirements and move-in coordination. Additionally, I provided support for various operational and administrative tasks, ensuring smooth business operations. I can help you with the following, but not limited to: 🔥 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 With an ample experience working for a UK client for a year, I have gained the key skills of an email marketing assistant: ♦ Campaign Creation ♦ List Management ♦ Email Automation ♦ A/B Testing ♦ Performance Tracking and Analysis ♦ Content Creation ♦ Optimization Recommendations ♦ Feedback Collection ♦ Collaboration and Communication Some client reviews in the past collaborations. 👇 "𝘛𝘩𝘢𝘯𝘬 𝘺𝘰𝘶 𝘧𝘰𝘳 𝘣𝘦𝘪𝘯𝘨 𝘴𝘰 𝘰𝘯 𝘵𝘰𝘱 𝘰𝘧 𝘵𝘩𝘪𝘯𝘨𝘴, 𝘐 𝘳𝘦𝘢𝘭𝘭𝘺 𝘢𝘱𝘱𝘳𝘦𝘤𝘪𝘢𝘵𝘦 𝘪𝘵." - Claudia M., Move-in Coordinator, Mynd "𝘞𝘢𝘯𝘵𝘦𝘥 𝘵𝘰 𝘭𝘦𝘵 𝘺𝘰𝘶 𝘬𝘯𝘰𝘸 𝘵𝘩𝘢𝘵 𝘐'𝘷𝘦 𝘩𝘦𝘢𝘳𝘥 𝘵𝘩𝘢𝘵 𝘺𝘰𝘶'𝘳𝘦 𝘥𝘰𝘪𝘯𝘨 𝘨𝘳𝘦𝘢𝘵. 𝘒𝘦𝘦𝘱 𝘶𝘱 𝘵𝘩𝘦 𝘨𝘰𝘰𝘥 𝘸𝘰𝘳𝘬!" - Nicole D., Move-in Team Lead, Mynd "𝘠𝘰𝘶 𝘸𝘦𝘳𝘦 𝘢 𝘩𝘢𝘳𝘥 𝘸𝘰𝘳𝘬𝘦𝘳!" - Brianna W., Leasing Associate, Mynd 🟢 If you’re ready to collaborate for success, please send me an 𝙄𝙉𝙑𝙄𝙏𝙀 or 𝙊𝙁𝙁𝙀𝙍 on Upwork. We can chat 💬 or setup a discovery call 📞