Solange B.

I help businesses streamline operations, improve CRM data quality, and implement AI-powered workflows that save time and increase efficiency. With experience across Product Operations, CRM Management, Salesforce Administration, and Business Process Improvement, I specialize in turning disorganized systems into scalable processes that support growth. My expertise includes: • Salesforce Administration & CRM Optimization • Data Cleanup, Migration, and Reporting • Business Operations & Process Improvement • AI Workflow Design and Automation • Dashboard Creation and KPI Tracking • User Stories, Documentation, and Requirements Gathering • Cross-Functional Project Coordination I have worked with global organizations in technology, consulting, and financial services, helping teams improve operational efficiency, data accuracy, and decision-making. Whether you need CRM cleanup, workflow automation, reporting improvements, process documentation, or operational support, I can quickly assess your needs and deliver practical solutions. Services I offer: • Salesforce Administration and CRM Support • CRM Data Cleanup and Data Migration • Business Operations Support • AI Adoption and Workflow Automation • Dashboard and Reporting Setup • Process Documentation and SOP Creation • Product and Project Coordination Based in San Francisco and available to support clients across US and European time zones. Let's discuss how I can help improve your operations and deliver measurable results.