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Alelei U.
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Alelei U.

Ecommerce Operations & Customer Support VA (Shopify Expert)

Need an Ecommerce PRO who can hit the ground running? 🛒 Your Go-To Ecommerce Project Assistant & Customer Support Specialist 📊 4 Years in Shopify Ops, Digital Marketing & Merchant Success ⭐ Top-Quality Execution | Detail-Oriented | Results-Driven Here’s how I help your business grow 👇👇👇 I support fast-moving ecommerce brands by handling everything from Shopify backend operations, product listings, landing pages, and inventory coordination to email marketing, customer experience, and analytics-driven performance insights. My edge? I combine tech skills, marketing execution, and customer support expertise, allowing me to solve problems, streamline workflows, and keep your operations running smoothly. 🚀 Key Skills: • Shopify Administration & Store Optimization • Product Listing, Copywriting & SEO • Email Marketing (Klaviyo, Mailchimp + Flows & Campaigns) • Market & Competitor Research • CRO Insights & Analytics Reporting • Customer Support (Freshdesk, Zendesk, Shopify Inbox) • Campaign Coordination & Project Management • Basic HTML/CSS/Liquid for Store Adjustments 🔥 Services I Offer: • Shopify Store Updates & Maintenance • Product Uploads, Variants & Data Cleanup • Landing Page & Collection Page Setup • Newsletter Setup, Flow Optimization & Segmentation • Customer Support via Chat/Email/Tickets/Phone Calls • Inventory/Order Coordination • Analytics Dashboards + Weekly Insights Reports • A/B Testing Support & Performance Monitoring 💻 Tools I Use Daily: Shopify • Zoho • Google Workspace Klaviyo • Mailchimp • Tiktok & Meta Ads Tools Freshdesk • Freshchat • Zendesk • Shopify Inbox • JustCall Slack • MS Teams • Linear • Trello MS Office • Canva • Adobe Photoshop • Figma I’m a systems thinker, I don’t just complete tasks; I analyze what’s working, improve processes, and bring clarity to fast-paced ecommerce operations. Collaborative, reliable, and proactive, I make sure things move forward without needing constant supervision. Think I’m the right fit for your team? 💬 Send me a message and let’s explore how I can support your brand 😊 Talk soon, Alelei

🇵🇭Taguig, Philippines$15/hr100% JSS5.00 (4)Since Mar 2022

Earnings and projects

MRR
$2.7k

Last 6 months ÷ 6

World#14,802 / 412k
🇵🇭Country#1,127 / 56.3k
Revenue, last 30 days
$3k

Last 6 months: $16k

World#12,720 / 412k
🇵🇭Country#937 / 56.3k
Total earnings
$29k

Billed in all: $31k

World#112,076 / 412k
🇵🇭Country#18,442 / 56.3k
Per project
$3.7k

$5.4k in the last 6 months

World#46,649 / 412k
🇵🇭Country#10,639 / 56.3k
Projects, last 6 months
3

Across 6 contracts

17% fixed83% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
8

Across 19 contracts

16% fixed84% hourly
World#223,560 / 412k
🇵🇭Country#19,769 / 56.3k

Earnings, last 30 days

$30.7k+$3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$26k$28k$30k$32kOct 8Oct 23Nov 7

Skill rankings: Top 1% in CapCut

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