Jairo E.

Bilingual Customer Support Specialist | ENG-SPN Interpreter | Virtual Assistant With 7+ years of experience in bilingual customer service, interpretation, and administrative support, I help businesses communicate clearly and operate smoothly across English- and Spanish-speaking markets. Most recently, I worked as a Document Specialist for Lisinski Law Firm, a U.S. immigration law firm, managing document collection and client communication to ensure accurate, timely case processing. Before that, I served as a Spanish Interpreter for Transperfect, providing real-time interpretation in professional settings. My background also includes customer service and technical support with Amazon and SimonMed (medical appointment scheduling), plus billing and collections for Palladium Hotel Group, managing invoicing with tour operators. What I bring: ✅ Fluent, professional English and Spanish (written & spoken) ✅ Strong organization — scheduling, case management, document coordination ✅ Customer service, issue resolution, and technical troubleshooting ✅ Proficient in Microsoft Office, Google Workspace, and CRM platforms ✅ Reliable and adaptable across industries — legal, healthcare, hospitality, tech Let's talk about how I can support your team with dependable, bilingual customer service or administrative help.