Mastura B.

VIRTUAL ASSISTANT EXPERIENCES: - Property Management - Executive Assistant - Admin Assistant - Data Research and Data Curation - Data Analyst CALL CENTER EXPERIENCES: - Senior Process Executive / Customer Service Support in Google Shopping Ads (Email and Chat) - Google Tier 2 Hardware Technical Support / Google In-app Support / Google Order Management Support (Shipping and refund) / Google Subject Matter Expert - Technical Support for Internet Service Provider and Capital One Online Banking SKILLS: - Email Management / Handling - Video Editing - Data Entry - Web Research - Admin Support - Scheduling/Calendar - Search Engine Optimization - Customer Service - Social Media Management - Microsoft Office - Google Drive - Highly proficient in reading and writing English - Advanced problem-solving and analytical skills - Advanced internet research skills - Detail oriented and committed to accuracy - Ability to work independently - And various admin tasks