Ifeoma N.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Hi, I’m a CCNA-certified Network Engineer and Technical Support Specialist with hands-on experience in network operations, IT support, and service management. I currently work in a Network Operations environment where I monitor network performance, troubleshoot connectivity issues, and manage service requests for business clients. I specialize in diagnosing and resolving network problems efficiently to minimize downtime and ensure smooth operations. In addition to my engineering experience, I also bring strong organizational and communication skills, allowing me to support both technical troubleshooting and day-to-day IT operations. Here’s how I can support you: • Network troubleshooting (LAN/WAN, internet connectivity issues) • Basic VPN setup & troubleshooting support • Router and firewall configuration assistance • IT Helpdesk & Technical Support • Ticket management and resolution (Service Desk, Jira-style systems) • Incident tracking, reporting, and escalation • Email and technical support coordination • Remote support for teams and small businesses. I am reliable, detail-oriented, and focused on delivering clear communication and timely solutions. If you're looking for dependable IT support or help resolving network issues, I’m here to assist.