Jill W.
Fractional Operations Leader | PMO, Program Management & GTM Strategy
Hello, my name is Jill West and I help growing SaaS and tech companies scale by building the operational systems that make execution repeatable — work that's generated $1M+ in pipeline and $200K in closed revenue for clients, and kept Fortune 500 programs delivering on time. As a Fractional Strategic Operations Partner, I sit between leadership and execution to ensure the right work gets done, in the right order, by the right people. My focus is program leadership and operational design, not task execution or board management. I build the structure that lets teams move faster with clarity. What I specialize in: - Leading complex, cross-functional programs across product, GTM, and operations - Designing PMO, governance, and execution models that scale - Establishing prioritization, planning, and execution cadences - Acting as a strategic execution partner to founders and executives - Removing delivery bottlenecks and decision friction Clients bring me in when execution feels chaotic, leadership has become the bottleneck, priorities keep shifting, initiatives stall across teams, or growth is outpacing structure. Typical engagement models: fixed-scope packages, fractional leadership (monthly), and short-term advisory engagements. Industries: technology, SaaS, Fintech, Healthcare, and Professional Services. If you need senior execution leadership without the full-time overhead, let's connect. I'd love to talk through the current state of your operations and where I can help.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.2k
Billed in all: $351,589$352k
$725 in the last 6 months
Across 4 contracts
Across 18 contracts
Earnings, last 30 days
Skill rankings: Top 22% in Organizational Development
Ranked by MRR among everyone on Upwork with the skill.
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