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Jill W.
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Jill W.

Fractional Operations Leader | PMO, Program Management & GTM Strategy

Hello, my name is Jill West and I help growing SaaS and tech companies scale by building the operational systems that make execution repeatable — work that's generated $1M+ in pipeline and $200K in closed revenue for clients, and kept Fortune 500 programs delivering on time. As a Fractional Strategic Operations Partner, I sit between leadership and execution to ensure the right work gets done, in the right order, by the right people. My focus is program leadership and operational design, not task execution or board management. I build the structure that lets teams move faster with clarity. What I specialize in: - Leading complex, cross-functional programs across product, GTM, and operations - Designing PMO, governance, and execution models that scale - Establishing prioritization, planning, and execution cadences - Acting as a strategic execution partner to founders and executives - Removing delivery bottlenecks and decision friction Clients bring me in when execution feels chaotic, leadership has become the bottleneck, priorities keep shifting, initiatives stall across teams, or growth is outpacing structure. Typical engagement models: fixed-scope packages, fractional leadership (monthly), and short-term advisory engagements. Industries: technology, SaaS, Fintech, Healthcare, and Professional Services. If you need senior execution leadership without the full-time overhead, let's connect. I'd love to talk through the current state of your operations and where I can help.

🇺🇸Gig Harbor, United States$125/hr100% JSS4.99 (11)Since Mar 2022

Earnings and projects

MRR
$363

Last 6 months ÷ 6

World#90,849 / 412k
🇺🇸Country#13,206 / 62.1k
Revenue, last 30 days
$0

Last 6 months: $2.2k

Total earnings
$318k

Billed in all: $352k

World#6,941 / 412k
🇺🇸Country#1,964 / 62.1k
Per project
$21k

$725 in the last 6 months

World#5,434 / 412k
🇺🇸Country#1,051 / 62.1k
Projects, last 6 months
3

Across 4 contracts

25% fixed75% hourly
World#66,479 / 412k
🇺🇸Country#8,998 / 62.1k
Projects in all
15

Across 18 contracts

28% fixed72% hourly
World#161,377 / 412k
🇺🇸Country#23,182 / 62.1k

Earnings, last 30 days

$352kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$345k$350k$355k$360kOct 8Oct 23Nov 7

Skill rankings: Top 22% in Organizational Development

Ranked by MRR among everyone on Upwork with the skill.

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