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Emilian Oghenetega  I.
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Emilian Oghenetega I.

Airbnb Virtual Assistant | STR Property Manager | Guest Communication

Is your time being taken up by guest messages, booking issues, cleaning coordination, and maintenance follow-ups instead of growing your short-term rental business? It’s time to delegate. As an Airbnb Virtual Assistant, STR Property Manager, and Guest Communication specialist, I handle the day-to-day work behind your properties so you can focus on growth. I help Airbnb hosts, short-term rental owners, and property managers reclaim valuable time through proactive guest communication, reservation management, organized property operations and reliable Virtual Assistant support. 𝐇𝐞𝐫𝐞’𝐬 𝐇𝐨𝐰 𝐈 𝐂𝐚𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐘𝐨𝐮 𝐚𝐬 𝐘𝐨𝐮𝐫 𝐀𝐢𝐫𝐛𝐧𝐛 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 & 𝐒𝐓𝐑 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐫: 𝐆𝐮𝐞𝐬𝐭 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐑𝐞𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 ✅ Respond to guest inquiries, reservation requests, and issues from booking through check-out using Airbnb, Hospitable, and Guesty, including check-in/check-out instructions, early/late requests, and complaint escalation. ✅ Keep reservations, calendars, and availability updated across booking channels to prevent scheduling conflicts and double bookings. 𝐂𝐥𝐞𝐚𝐧𝐢𝐧𝐠, 𝐓𝐮𝐫𝐧𝐨𝐯𝐞𝐫 & 𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 ✅ Coordinate cleaner and vendor schedules, same-day turnovers, and property readiness around guest arrivals and departures. ✅ Track cleaning, turnover, and maintenance tasks using Breezeway and other property management systems. 𝐋𝐢𝐬𝐭𝐢𝐧𝐠 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 & 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 ✅ Optimize and maintain short-term/vacation rental listings across Airbnb, VRBO, Zillow, and TurboTenant, keeping photos, amenities, pricing, and availability accurate. ✅ Support pricing and revenue decisions through competitor/market research using PriceLabs and occupancy data, monitoring performance to spot booking opportunities. 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 & 𝐀𝐢𝐫𝐛𝐧𝐛 𝐀𝐫𝐛𝐢𝐭𝐫𝐚𝐠𝐞 ✅ Research potential U.S. short-term rental and Airbnb arbitrage properties using Zillow, Realtor, Redfin, and Apartments, evaluating market performance, rental demand, revenue, and occupancy trends with AirDNA. ✅ Use AirDNA to evaluate market performance, rental demand, estimated revenue, occupancy trends, and other key indicators to assess whether a property and location are favorable for short-term rental use ✅ Compare property details, rates, amenities, and market data, organizing findings in Google Sheets and reports for review and decision-making. 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐚𝐧𝐝 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 Beyond STR management, I provide reliable day-to-day Virtual Assistance and Executive Support to keep important tasks, follow-ups, and priorities on track. ✅ Handle data entry, lead generation, prospecting, and contact research using Apollo, ContactOut, and GetProspect, plus email communication and outreach via Gmail and Google Workspace. ✅ Maintain Google Sheets, Google Docs, databases, and administrative documents with accurate, well-organized file management, and provide calendar management and meeting coordination using Google Workspace or Microsoft Office. ✅ Support CRM software management and team communication using Pipedrive and Slack, keeping records, tasks, and client follow-ups up to date. ✅ Deliver reliable administrative support across daily operations, personal administration tasks, and social media scheduling across social media channels like LinkedIn and Facebook, plus graphic creation/editing using Canva. 💻👩🏽‍💻𝐓𝐨𝐨𝐥𝐬 𝐭𝐡𝐚𝐭 𝐈 𝐚𝐦 𝐩𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐢𝐧 𝐢𝐧𝐜𝐥𝐮𝐝𝐞: Airbnb, VRBO, Hospitable, Guesty, OwnerRez, Breezeway, PriceLabs, AppFolio, Buildium, Google Workspace, Google Sheets, Microsoft Office, ClickUp, Trello, Notion, Slack, Pipedrive, Canva, ChatGPT, Claude, and other relevant property management, CRM, communication, and administrative tools. I also adapt quickly to new systems and workflows. As your Airbnb Virtual Assistant and STR Property Manager, I focus on your success by providing proactive, reliable support and taking ownership of the day-to-day operations, tasks, and follow-ups that keep your business moving. Kindly send me a direct message here on Upwork, click the “𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛” button, or simply “𝐇𝐢𝐫𝐞 𝐌𝐞 𝐍𝐨𝐰” to get started.

🇳🇬Warri, Nigeria$5/hr100% JSS4.71 (4)Since Mar 2022

Earnings and projects

MRR
$160

Last 6 months ÷ 6

World#121,357 / 412k
🇳🇬Country#4,517 / 13.8k
Revenue, last 30 days
$184

Last 6 months: $958

World#83,528 / 412k
🇳🇬Country#2,644 / 13.8k
Total earnings
$1.6k

Billed in all: $1.7k

World#351,344 / 412k
🇳🇬Country#10,576 / 13.8k
Per project
$273

$958 in the last 6 months

World#239,283 / 412k
🇳🇬Country#6,629 / 13.8k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇳🇬Country#6,596 / 13.8k
Projects in all
6

Across 8 contracts

38% fixed62% hourly
World#250,290 / 412k
🇳🇬Country#9,522 / 13.8k

Earnings, last 30 days

$1.7k+$184 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1.5k$1.6k$1.7k$1.8kOct 9Oct 24Nov 8

Skill rankings: Top 27% in Organizer

Ranked by MRR among everyone on Upwork with the skill.

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  4. #272Hospitality & Tourism814 freelancers · 🇳🇬 #33Top 33%
  5. #750Real Estate Virtual Assistance1,691 freelancers · 🇳🇬 #77Top 44%
  6. #851Property Management2,036 freelancers · 🇳🇬 #92Top 42%
  7. #1,751Real Estate4,691 freelancers · 🇳🇬 #84Top 37%
  8. #2,130Calendar Management4,894 freelancers · 🇳🇬 #406Top 44%