Billy John B.

Senior QA Engineer | Manual & Automation Testing | Web & Mobile | API Testing I’m a detail-oriented Senior QA Engineer / Software Tester with 9+ years of experience in software quality assurance, specializing in manual testing, web and mobile applications, API testing, regression testing, functional testing, exploratory testing, and end-to-end testing. I have extensive experience working with Australian and international clients, including remote/WFH environments, and I’m comfortable working independently or as part of Agile teams. I’m highly focused on identifying defects early, improving product quality, and making sure applications deliver a smooth and reliable user experience. My QA expertise includes: • Manual & Functional Testing • Regression & End-to-End Testing • Web & Mobile Application Testing • API Testing using Postman • Cross-Browser & Compatibility Testing • Exploratory Testing • Integration Testing • UI/UX Testing • Test Case Creation & Execution • Bug Reporting & Documentation • Agile/Scrum QA Practices • SQL Database Testing • Basic Automation Testing with Cypress & JavaScript • AI-assisted testing using Testim and Mabl Tools I work with: Jira, Azure DevOps, TestRail, GitHub, Postman, Cypress, Mailtrap, JavaScript, SQL, BrowserStack, Testim, Mabl, Figma, and Canva. I also have previous e-commerce customer service and virtual assistant experience, giving me a strong understanding of customer-facing applications, online stores, order management, issue resolution, and user experience. Beyond testing, I have good working knowledge of Figma and Canva, allowing me to review designs, identify UI/UX inconsistencies, and collaborate effectively with designers and developers. If you need a QA professional who is highly detail-oriented, reliable, proactive, and focused on delivering quality results, I’d be happy to help test and improve your product.