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Sherly Carolina S.
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Sherly Carolina S.

Over 10 years of experience in the call center industry.

Experienced Customer Support Professional with a strong background in technical support, billing, retention, collections, dispatching, and supervising customer care teams. I bring years of proven success in resolving issues, improving customer satisfaction, and leading teams in fast-paced environments. Focused on delivering efficient service and driving results.

🇳🇮Managua, Nicaragua$10/hr100% JSS4.36 (2)Since Mar 2022

Earnings and projects

MRR (estimate)
≈$1.2k

An estimate from an earlier read

World#42,035 / 412k
🇳🇮Country#236 / 1,207
Revenue, last 30 days
$91

Last 6 months: $7k

World#93,331 / 412k
🇳🇮Country#338 / 1,207
Total earnings
$56k

Billed in all: $59k

World#69,080 / 412k
🇳🇮Country#216 / 1,207
Per project
$14k

$3.5k in the last 6 months

World#10,153 / 412k
🇳🇮Country#66 / 1,207
Projects, last 6 months
2

Across 3 contracts

0% fixed100% hourly
World#88,918 / 412k
🇳🇮Country#106 / 1,207
Projects in all
4

Across 5 contracts

0% fixed100% hourly
World#283,741 / 412k
🇳🇮Country#324 / 1,207

Earnings, last 30 days

$58.8k+$85 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$58,750$58,800$58,850Oct 8Oct 23Nov 7

No data since Nov 5, 2026.

Skill rankings: Top 11% in Microsoft Office

Ranked by MRR among everyone on Upwork with the skill.

  1. #13Managerial Finance105 freelancers · 🇳🇮 #2Top 12%
  2. #78Supervision392 freelancers · 🇳🇮 #2Top 20%
  3. #161Coaching1,319 freelancers · 🇳🇮 #3Top 12%
  4. #215Time Management1,763 freelancers · 🇳🇮 #7Top 12%
  5. #1,588Microsoft Office15,119 freelancers · 🇳🇮 #24Top 11%
  6. #1,857Technical Support11,267 freelancers · 🇳🇮 #40Top 16%
  7. #5,452Customer Service37,167 freelancers · 🇳🇮 #117Top 15%