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Ibrakhim S.

Ibrakhim S.

IT Tech Support || Help Desk || Customer Service || Virtual Assistant

Hello there.✨ I'm a self-taught IT specialist with more than 7 years of experience in the field. I am a very easygoing person, however, I care a lot about perfection in projects and take my work seriously. We will be a great team together if you are punctual and put as much effort in as you expect from me. 🟢 Soft skills ✔️With Analytic mind & Time Management skills. ✔️Self-motivated, detail-oriented, and organized. ✔️Excellent communication and interpersonal skills. ✔️With the ability to manage multiple tasks simultaneously. ✔️Able to work independently and efficiently to meet deadlines. ✔️Excellent organizational skills and ability to prioritize workload. ✔️Attention to detail and precision, solid work ethics concerning meeting deadlines. 🔵 Hard skills ✔️Provide support for remote employees and general troubleshooting/resolution and perform limited system engineer duties including PC and server configuration ✔️Provide support for remote employees and general troubleshooting/resolution and perform limited system engineer duties including PC and server configuration ✔️Respond to questions from callers and identify problem locations, document case details, and troubleshoot within the company guidelines. ✔️Provide installation, configuration, and troubleshooting of various software and web-based applications on laptops and desktops. ✔️Provide updates/information to end-user regarding the status of their incidents or service request. ✔️Handle operating system issues, TCP/IP, installs, upgrades and troubleshooting. ✔️Prioritize each call, and escalate calls based on service level.

🇺🇦Odesa, Ukraine$10/hr100% JSS5.00 (3)Since Mar 2022

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#370,823 / 412k
🇺🇦Country#13,328 / 14.3k
Revenue, last 30 days
$0
Total earnings
$1.3k

Billed in all: $1.4k

World#370,823 / 412k
🇺🇦Country#13,328 / 14.3k
Per project
$328
Projects, last 6 months
0
World#209,850 / 412k
🇺🇦Country#7,324 / 14.3k
Projects in all
4

Across 5 contracts

60% fixed40% hourly
World#283,741 / 412k
🇺🇦Country#10,811 / 14.3k

Earnings, last 30 days

$1.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1,340$1,360$1,380$1,400Oct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skills