Ibrakhim S.
IT Tech Support || Help Desk || Customer Service || Virtual Assistant
Hello there.✨ I'm a self-taught IT specialist with more than 7 years of experience in the field. I am a very easygoing person, however, I care a lot about perfection in projects and take my work seriously. We will be a great team together if you are punctual and put as much effort in as you expect from me. 🟢 Soft skills ✔️With Analytic mind & Time Management skills. ✔️Self-motivated, detail-oriented, and organized. ✔️Excellent communication and interpersonal skills. ✔️With the ability to manage multiple tasks simultaneously. ✔️Able to work independently and efficiently to meet deadlines. ✔️Excellent organizational skills and ability to prioritize workload. ✔️Attention to detail and precision, solid work ethics concerning meeting deadlines. 🔵 Hard skills ✔️Provide support for remote employees and general troubleshooting/resolution and perform limited system engineer duties including PC and server configuration ✔️Provide support for remote employees and general troubleshooting/resolution and perform limited system engineer duties including PC and server configuration ✔️Respond to questions from callers and identify problem locations, document case details, and troubleshoot within the company guidelines. ✔️Provide installation, configuration, and troubleshooting of various software and web-based applications on laptops and desktops. ✔️Provide updates/information to end-user regarding the status of their incidents or service request. ✔️Handle operating system issues, TCP/IP, installs, upgrades and troubleshooting. ✔️Prioritize each call, and escalate calls based on service level.
Earnings and projects
An estimate from an earlier read
Billed in all: $1,362$1.4k
Across 5 contracts
Earnings, last 30 days
No data since Nov 5, 2026.